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"Exceptional staff and service"

"The staff is great! They are cheerful and very helpful."

"Room was not cleaned throughout the 4 days of stay."

"Had a great time rooms were clean and huge"

"I appreciate the staff friendliness and allowing us to use breakfast area for a brief family gathering in the evening. However, please reserve rooms for families with kids on the first floor or another area. Both nights kids were running the hall, screaming, riding the luggage cart while their parents were either in the room or another part of the building. That noise all night up until checkout was very annoying and distracting to say the least. I’m just putting it mildly. I’ve stayed at this location before but this was one of the most unsettling, and disappointing places I’ve been. Otherwise, I would give 5 stars. Breakfast was good and staff friendly as said. "

"Super friendly, love this visit!"

"Rooms were horrible I didn’t stay - hotel old and is in need of several major improvements. "

"Staff was not friendly. Room was clean but in disrepair. We were not told the ice vending on our floor was unavailable-they had the broken ice machine blocked by a dolly with a new one it the box. Our bathroom was stained and looked like they were performing maintenance and our door had a gap so it did not close properly and was a safety hazard. "