Search Hotels Near Publika Shopping Mall, Kuala Lumpur

"Very professional, friendly, helpful staff. Thank you "

"Breakfast: staff are hardworking, although you can see in their faces that they are quite exhausted. I appreciate all the dining staff for your dedication for this job. Quite a variety of food, it was average; not great! They ran out of roti one time, had to use packaged. Hey, at least, they provided. Pancakes, meh; Jams, Kaya, not good. Omelette station - good! Malaysian food - just ok. Fried rice was bland, Noodles were not great. My favourite were the fresh cut fruits, loaded on those! Guava juice, superb! Lamb dish - super great! Stick to this when you visit. Coffee - meh. Elevators are super busy, some guests are rude. If you want a peaceful breakfast, go before 0800. Pool: a bit cold for us, as it was quite raining & thunderstorms. Although, summer time, this will be a great place to spend your afternoons after a long walk. Rooms: We stayed x 4 nights, our linens were never changed. Pillows are horrible, too soft, overused and flat. Bath towels are clean but not white, over used. Too much dust in our room. If you inspect the windowsills, layer of dusts are present. Not great for those who have allergies. Lemongrass tea: I was always looking forward to have this drink in the afternoon, drank couple of glasses before heading to our room. Concierge/Valet/Doorman: all great, happy smiles. Manager: wish he would get up and help his staff instead of always being seen on the computer. I know you have things to do too. Photos in Expedia: that by the pool. Sauna: nice"

"Needs maintenance "

"We felt good impression about house keeping staff. We could communicate with them by memo. It felt very warm relationship. Thank you. "

"Great place , clean rooms , staff very nice also "

"Room was clean. Great access to mall, restaurants, massages and cinema. I hurt my back and needed ice at 2am in morning. They brought the ice and came to check on me."

"Kenneth and Morshad are very helpful and beyond polite. The entire staff is very well trained. "

"Yes rooms were very clean. Had a pleasant stay"

"the room is very clean and cozy. but the water in swimming pool is extremely cold, like 20 degrees please improve the pool system so people can enjoy swimming in room temperature rather than cold water"