Paseo del Carmen

Staff is amazing, this was our 3rd time at the resort. Love the new upgrades, the kids loved the new water slides. The beach was upkept and clean. Pool was in decent condition, it's showing it's age but overall it was good.

Just got back from a stay at Devossion by Live Aqua Playa del Carmen, and the entire experience felt easy, relaxed, and genuinely well thought out. The resort itself is beautiful, but what really stands out uis how smoothly everything runs and how attentive and thoughtful everyone was throughout the stay. Location, Design, and Overall Feel: The location honestly could not be better. The hotel is literally steps from 5Th Avenue. Walk out from the resort and immediately you are in the middle of the action… restaurants, music, lively crowds, and constant energy. Walking up and down Fifth Avenue always felt safe and enjoyable, day or night, just soaking in the vibe. When it was time to relax or head to the beach, walking straight back into the hotel brought instant calm. The hotel has managed to keep the city action out, while being in the middle of it. It’s hard to imagine a better location than this. The hotel’s open design is actually quite brilliant. The way the property is laid out, and architected allows the ocean breeze to flow freely through the entire resort. This makes a massive difference in the heat. No matter where you are, There’s never that feeling of standing in warm, stagnant air. The breeze keeps everything feeling fresh and comfortable throughout the day. It’s one of those design choices that you don’t appreciate until you experience it for yourself.

staff was excellent food good. only problem was the room on main level you can hear people walking above you and every time they used the washroom you could hear them plus got a sewer gas smell and lots of small bugs in the room