Search Hotels Near Pacific City, Huntington Beach

"Location is great "

"It's an old-school motel with lots of character and charm. Its big advantage is the proximity to the beach. It's literally across the street -- and also walking distance to the downtown district of shops and restaurants. "

"This was by far one of the worst hotel experiences I’ve ever had. The staff here are incredibly unprofessional and seem more interested in making false accusations than actually helping their guests. During my stay, an employee actually called me to accuse me of ripping one of their blankets and smoking weed in the room—both of which are completely false. I was then told that I had to pay for a sheet I did not rip just to have my door unlocked so I could get back into the room I had already paid for. Being locked out and forced to pay for something I didn’t do was completely unacceptable. When I asked to speak to the manager, the employee became extremely rude and started yelling at me as if I were some kind of criminal. She kept talking over me and would not even let me explain my side of the situation. There was absolutely no professionalism or basic respect. The way guests are treated here is shocking. Instead of resolving issues respectfully, they jump straight to accusations and intimidation. I would strongly recommend staying somewhere else unless you want to deal with false charges, rude staff, and an incredibly stressful experience. "

"Enjoyed the property and great proximity to restaurants, mall, beach and downtown. Disappointed at check in experience. Asked for 3 favors… get a better room thank overlooking valet a driveway, honor the $35 resort credit that hotels.com had but I didn’t have attached to my room or discount the $60 per day valet charge as I was not leaving with car for entire stay. She said no to all asks and was not very nice about any of it. Seems she was having a tough day. We used the free beach bikes which was a great hotel perk but first one had a flat soon after leaving hotel and the other bikes where not in very good condition. The hostess at hotel restaurant was also not overly friendly during our Sunday brunch visit. So many great perks and opportunities at the hotel but the staff could use some better customer service training "

"Great location for OCC!"

"Bed bugs in room 333, front desk dont answer phone, no late checkout"

"My room had an unobstructed view, butyou do need to choose the right room "

"While the location and room set up was perfect for us, the cleanliness was absolutely unacceptable. From the dirty spoon left in the garbage disposal from the prior guests to the old coffee pod left in the coffee pot to the hard crusted who knows what (black) on the bathroom counter and the very dirty carpets - it was a shame! The Sonesta is a good hotel chain but I feel that whomever is managing this particular location is not investing in keeping the hotel clean. Unfortunately we cannot recommend this location and will not be back."

"Roof deck and lobby restaurant were great! Hotel staff warm and welcoming. I lost my Jacket and Jerry found it and mailed it back to me. I cannot say enough nice things about this Newport peninsula jewel. "