Ottapalam

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Ottapalam Hotels from Rs757

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Ottapalam Hotel Reviews

Awaiting the resolution of refund request…

2 out of 5

Contrary to the confirmation of booking by Hotels.com and much to my shock, when I tried to check in at the property, the hotel manager and his entire staff straight away declined by (2 months) prepaid reservation because we had done the reservation from expedia. He said its Expedia's trick not to make payment to the hotels and in the past also they have had denied check in to many. They also asked how can hotels.com make the payment if the hotel property have not shared the bank details with you. They also showed us a printout about our booking with an amount of Rs. 1900 something which makes me believe that I have clearly been overcharged. The hotel guy seems to have made a clear profit of 600 (tried to make a clean profit of 1000 Rs.) From me. And you guys a 300 Rs. Profit by making me a target!! Finally after back to back calls with Ms. Barkha from your helpdesk and long minutes of hold, the solution I got was to to pay cash of Rs. 2800 for the same room which was already prepaid by me which would let us check in. Travelling for 30 hours going through all this becomes too much for a female traveller with senior citizens. Moreover, we had to wait for 45 minutes till 5.30pm to check-in, only to be strictly asked to check out at 2 pm the other day.…Contrary to the confirmation of booking by Hotels.com and much to my shock, when I tried to check in at the property, the hotel manager and his entire staff straight away declined by (2 months) prepaid reservation because we had done the reservation from expedia. He said its Expedia's trick not to make payment to the hotels and in the past also they have had denied check in to many. They also asked how can hotels.com make the payment if the hotel property have not shared the bank details with you. They also showed us a printout about our booking with an amount of Rs. 1900 something which makes me believe that I have clearly been overcharged. The hotel guy seems to have made a clear profit of 600 (tried to make a clean profit of 1000 Rs.) From me. And you guys a 300 Rs. Profit by making me a target!! Finally after back to back calls with Ms. Barkha from your helpdesk and long minutes of hold, the solution I got was to to pay cash of Rs. 2800 for the same room which was already prepaid by me which would let us check in. Travelling for 30 hours going through all this becomes too much for a female traveller with senior citizens. Moreover, we had to wait for 45 minutes till 5.30pm to check-in, only to be strictly asked to check out at 2 pm the other day.

preeti stayed at Hare Krishna Inn

Posted over a year ago

Hare Krishna Inn

Expedia Verified Review…

4 out of 5

Pros: Helpful staff. Clean room. Great location - at Thrissur town. Cons: WiFi signal was very weak.…

A verified traveller stayed at Dass Continental

Posted 4 months ago

Dass Continental

A rejuvenating experience amidst greenery.…

5 out of 5

Great ambience, courteous & helpful staff. Very satisfying.…

A verified traveller stayed at Lords Resort Cheruthuruthy Thrissur

Posted 11 months ago

Lords Resort Cheruthuruthy Thrissur

Decent stay in a small town, can be better…

4 out of 5

Thrissur is a smallish town with no 4 or 5 star hotel. In such a place Joy’s Palace is a decent option for short stay. I was here for work trip and first thought of booking Suite room for some working with team and better comfort. But the suite room was not upto expectations, its just 2 normal rooms connected with a door and one room converted into living room with dining table and sofa, the tv is huge though the remote was not easy to use and very limited channels anyways. I requested for a change to a superior room, which took some back and forth as I had booked online. The attitude of hotel staff in that matter could have been more friendly while dealing with this matter. The superior room was better than suite room bedroom, probably because suite is not used much hence not maintained. Food is very average, breakfast pretty standard, doesnt change much except one dish. Location is next to the big bus depot and wholesale veg market, not much to do anyways, you would need to take an auto/uber to go anywhere, but thrissur is a small town, so not a big problem. Also we were not allowed early check-in as we reached at 10, for business travelers many hotels do allow as they just need to freshen up and leave for work to come back in evening, but we just had to leave our bags and come back to the room in evening. …Thrissur is a smallish town with no 4 or 5 star hotel. In such a place Joy’s Palace is a decent option for short stay. I was here for work trip and first thought of booking Suite room for some working with team and better comfort. But the suite room was not upto expectations, its just 2 normal rooms connected with a door and one room converted into living room with dining table and sofa, the tv is huge though the remote was not easy to use and very limited channels anyways. I requested for a change to a superior room, which took some back and forth as I had booked online. The attitude of hotel staff in that matter could have been more friendly while dealing with this matter. The superior room was better than suite room bedroom, probably because suite is not used much hence not maintained. Food is very average, breakfast pretty standard, doesnt change much except one dish. Location is next to the big bus depot and wholesale veg market, not much to do anyways, you would need to take an auto/uber to go anywhere, but thrissur is a small town, so not a big problem. Also we were not allowed early check-in as we reached at 10, for business travelers many hotels do allow as they just need to freshen up and leave for work to come back in evening, but we just had to leave our bags and come back to the room in evening.

A verified traveller stayed at Joys Palace

Posted 9 months ago

Joys Palace

Bon hôtel à Palakkad…

5 out of 5

Un personnel hors du commun dans un établissement encore neuf. Situé au bord d’une grand route dont on n’entend rien. Mais chambres moyennement isolées. Ceci dit, on s’y sent bien, le petit déjeuner est varié et bon et la gentillesse compense largement les petits défauts. On y retournerait sans souci. Les environs sont moyens. …

A verified traveller stayed at Noorjehans Grand Noor

Posted 8 months ago

Noorjehans Grand Noor

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Ottapalam Hotels from Rs757

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