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"Cleaning is very poor"

"Very nice hotel located at the top of a hill in Ooty. Nicely appointed rooms with comfortable bedding. Staff was extremely friendly and provided good service. Hotel location makes it easy to walk down to main city area where lots restaurants are available. However, you can easily eat at the in house restaurant as well. There is a game room for kids to play. Afternoon tea in the garden was nice everyday between. 5-6pm. Only suggestion would be to add a swimming pool to property. "

"Excellent location ambience and great staff"

"Property is lovely but the rooms need upgrade. Excellent food!"

"Stinky Bathroom"

"Cons. Washroom was terrible.. Iron water...yellow water Shower was not working.. Hot water was irregular.. they was charging extra for room heater and tea. Pros Good view..room was nice.."

"Great stay"

"Amazing property. Feels like you are in heaven. Amazing service. "

"This is a property with a breathtaking view of the Ooty huills and valleys. The cottages are good although they now require a fresh coat of paint inside. Food is decent and the breakfast spread is very good and so is the dinner buffet. Hotel staff are helpful and response to the calls is quick. Hot water timings are restricted in the mornings and evenings but that's not too much of an issue. The hotel helped us with a immersion rod beyond the normal timings so that was very helpful. Overall, we had a great stay due to the lovely weather and the enchanting views from the balcony. Highly recommended for those looking for a hotel situated away from the hustle and bustle of the main town with peace and quiet amongst the company of nature and birds."