Search Beach Resorts & Hotels in Onset

"Remote, TV, hardware on sink/tub, mirror...lots of fingerprints. The front desk reception/greeter made us feel we were disturbing her, no smiles upon greeting/check In. There was toast, dry bagels for breakfast ONLY, coffee wasn't even made!!! Parking was fine. Fire alarm with fire trucks had us evacuate at 3:30am. Smokers w/dog always blocking the entrance of door we entered/exited. Beds comfortable and they changed out towels each day, appreciated that. "

"Overall we had an amazing experience! Rachel, our waitress at Landshark restaurant was our first impression of the resort since we arrived early and had lunch to kill some time. Let me just say, she was beyond perfection! That girl's customer service abilities were top knotch! She is meant for management! A manager came to our table as well and even checked on our reservation for us at the front desk while we ate; in hopes we could check in early! We were very impressed with her doing that for us! When we went to check in, there was a man working the front desk (young, blonde gentleman) who seemed to be annoyed when his manager (a delightful woman with long black hair) or anyone for that matter that talked to him. He was young so you don’t expect perfection, but again…Rachel in the restaurant was also young and she absolutely crushed her customer service skills! He just wasn’t personable. Some people are just not meant for hospitality jobs l guess, but hopefully this was just an off day….we all have those! My only other complaint was the lifeguards…I get that it is probably not fun (or well paid) to sit by a loud pool all day, but I’d say 4 out of 6 of the lifeguards we saw looked MISERABLE the whole time we were there;just MEAN MUGGIN! The cleaning staff however were so friendly and pleasant-not only did they say hello but they would thank us for visiting…and they weren’t even taking care of OUR rooms. We truly enjoyed our stay, and we would recommend this hotel to friends."

"Was great"

"I really loved that the breakfast started at 6 AM even on the weekend. We were there for a dance competition all weekend and had to leave by seven each morning so it was nice to be able to take advantage of that. The rooms were clean seems like it has lots of amenities."

"Staff when checking in was awesome, room was very clean, it’s a older property could use some updating but fine for the short stay I was there "

"We loved the view of the ocean! Staff needs to listen to the customers and not repeat themselves as much as they did about smoking on the property! And the cologne smell in the hotel was very strong and a little too much! Other than that rooms were spacious and clean and it was a great place to stay!! I would definitely recommend going to it and staying again for sure!!"

"Place is getting updated. We've been going here for about 10 years now. It's looking good."

"Quite possibly the WORST hotel "resort" or lack there of! Beautiful view and convenient location. I've asked to speak with the management twice since we've checked out, and no one has followed up. Do yourselves a favor and do not stay here. It felt like we were in an abandoned hotel. American horror story! I would love it if management would call back and give me some sort of refund whether partial or full. $200 for a low grade "resort" is repulsive. I am always traveling and I will never return and I will continue to tell my story until they reach out and rectify this! They should be ashamed!"

"very well maintained, staff super friendly"