Search Hotels in East Freetown, Freetown

"Friendly, helpful staff"

"Left within 2 minutes of checking into room. It was not as advertised in the pictures or description. Hotel was much older, in below average to poor condition and the site overall was suspect. Room had an odd aroma and was outdated and not anything close to what was represented. We were there less than 5 minutes total and used no services or amenities and have requested a complete refund from Hotels dot com due to material misrepresentation of the property. "

"Very updated clean and convenient location."

"Quite possibly the WORST hotel "resort" or lack there of! Beautiful view and convenient location. I've asked to speak with the management twice since we've checked out, and no one has followed up. Do yourselves a favor and do not stay here. It felt like we were in an abandoned hotel. American horror story! I would love it if management would call back and give me some sort of refund whether partial or full. $200 for a low grade "resort" is repulsive. I am always traveling and I will never return and I will continue to tell my story until they reach out and rectify this! They should be ashamed!"

"very well maintained, staff super friendly"

"We have stayed here many times after getting married here in 2020. The splash pad and pool is perfect for our 2 young children. This last stay was probably our least favorite stay. The hotel is under major renovations which we didn't know about until we arrived. During our stay there was a dryer lint fire that filled the hotel with heavy smoke. my family and I were napping on the 4th floor where the smoke detectors failed to sound. We only got out of the building cause I awoke to the smell of smoke. Checked the hallway and saw the emergency lights flashing but no alarm sounding. Called the front desk no answer then looked outside to find several fire trucks and first responders. I woke up my family and we ran down the stairs as the fire fighters were running up them. very scary to stay somewhere that had malfunctioning fire alarms especially somewhere we love to return to. If the fire had not been contained we could have had a very serious situation. Will never stay anywhere unless we are on the 1st floor after this experience."

"The place was just dirty, hallways never vacuumed. Rooms if you looked close enough not to clean. The same dirt and pennies were literally in the hallway for my whole stay. Room key kept failing so needed to be reset constantly. Very small tv and reception was not good a lot of times. Probably won't be back it needs a complete overhaul corporate should visit they would be appalled "

"Breakfast was great! Fresh and lots to choose from. Safe and parking was great and free!"

"Parking was easy and staff were pleasant. Room was clean and comfortable, but amenities and the “free breakfast” were lacking."