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"Older but maintained property. Comfortable room and convenient shuttle service to the airport which I really appreciated."

"We had a wonderful experience at this hotel. Clean, spacious, free breakfast, pick up and drop off at the airport. Completely satisfied! Shout out to the following employees: Susan, Shaun, Kayla, Raphael. Very warm reception and accommodating. Thanks again! "

"Stay was good. No issues. "

"Nice sized room with a sofa that was a great touch. Bed was comfortable. Room was very clean. Keurig in the room, which was a great feature as I was there for 4 nights. The evening staff was very kind. I was there while I was working night shift so I didn’t interact with the day shift staff often, so I cannot comment on their helpfulness. It is a quiet location, right next to an interstate on ramp so getting places was simple. The only downside is that the hotel is dated and a bit run down on the floors and in the room. That is a minor downside as everything is in working condition and available. Overall it was the best lodging that I had while working in Providence. I had been using Airbnb, which was so awful that I have completely sworn off that platform for life. So thank you, Holiday Inn for salvaging my experience. "

"The room was clean. But the shower knob was already broken, the bathtub floor had a massive air pocket. The night staff was passed out in lobby when I was checking out had to call the phone. Took the woman 5 minutes to get up lousy service. The room was very clean, but the walls paper thin."

"The hotel itself is a very nice property, lobby and rooms are quite attractive, spacious and well-equipped. Amenities and service, not so much -- couldn't get a room assigned at 2:30, sent to a room that had not been cleaned, no coffee in the lobby before 6:00, none of which were extreme but cumulatively giving a sense that this hotel is not as nice as it could be and should be. It started as a high-end downtown option and has slowly but surely become a good but by no means exceptional hotel. Location is very nice, downtown Providence and within a few blocks of many restaurants and other amenities."

"Friendly staff, convenient location."

"Good ac. Clean room very noises. Lots of pets sounded like a dog kennel."

"Perfect location! Walking distance from several local attractions, restaurants, and the Amtrak station. Staff was really helpful and had lots of recommendations. I'd definitely return!"