Search Wedding Hotels in Northwest Rochester

"Terrible front door staff on night of April 28th 2026. Zero customer care. Cold and transactional. Unhelpful and dismissive. Poor attitude and poor service."

"Terrible property "

"The hotel was nice and clean and the staff friendly."

"I was only there 1 night, based on the recommendation of my son who has been there many times. Easy check-in, everything in order in the room, a good breakfast and easy check-out. Easy back on the freeway.🙂"

"The thermostat wasn’t working so it was cold but other than that, it was a good space."

"Parking was safe and easy. Breakfast was delicious, but it was hard to really get enjoy the atmosphere because it was freezing cold in the lobby/lounge area where the bar and restaurant are located. Many guests complained and we were told that it was because of the dampness outside and then we were told it was because of the pool which is located right next to the bar area. This issue interfered with our ability to socialize with our family and friends the entire weekend. Therefore we won’t be having our annual Spring gathering there next year. In the service industry the customer is always right in most cases and when you receive multiple complaints about the same issue it should be addressed immediately, not brushed aside with different excuses."

"Love this hotel always clean staff always professional "

"Had to switch rooms because there was hair and grime in the tub. Giant wet spot on the first floor just outside the room we got moved into. Not the best but not the worst either. May not book again though."

"Good"