Search Hotels with Wifi in Northwest Rochester

"Cleaness customer service quiet"

"Great place to stay ! "

"Enjoyed our stay. Great location to activities "

"BELIEVE THE NEGATIVE REVIEWS! ALL THE TRAVEL SITES NEED TO REMOVE THIS HOTEL FROM THEIR SITES. I stayed at this low-budget hotel from May 1 - 3, 2026 because my family booked it first due to a weekend event we were attending. I didn't know the area and it made sense to stay with my party then alone. The initial mistake was not reading the reviews. This place is horrible. When we arrived there was no staff to receive the guests nor were there any staff to clean the hotel or the rooms, per the front desk attendant. The clerk said it was an hour wait for a room due to that, and then started putting up signs reading no vacancies even with a reservation. How disrespectful is that to people traveling long distance?! I believe this is the norm for this place that looks like its never been thoroughly cleaned. From the dirty stained rugs on every floor and in every room, to the scuffs on the walls, paper printed room direction signs, trash on the floor in the amenity spaces, to some of the questionable-looking "guests" this hotel is a hot mess. One newly arrived guests was in the lobby demanding a refund because she had a spiders in her room. Another person was complaining of stains on their carpet. There were no beverages or snacks for sale in the lobby, no vending machines, nothing. My room had the potential to be so nice, with a decent sized bathroom, two queen beds and a great river/waterway view but it hadn't been deeply cleaned since they opened. The windows were filthy!"

"Waited for over 15 minutes for anyone to check me in. Then there was no hot water."

"Breakfast was extra and so we decided to pass at $16 a person. Toilet leaked and ran constantly. Halls smelled like Marijuana and pool area not clean. Overall incredibly disappointing."

"Great hotel, friendly staff, super clean! The gentleman working the breakfast area was a pleasure to chat with and so very helpful with navigating my coffee run by giving me a tray "

"Some areas need paint between floors"

"Our room was clean, there were virtually no amenities; outside the weekdays during the first shift, there is no staff visible to service customers- problems don’t get resolved until the next morning- maybe; scratching inside the wall (some kind of animal; LASTLY AND NOT THE LEAST- WE HAVE AT LEAST ONE OR MORE MICE IN OUR ROOM- NO STAFF WAS AVAILABLE TO REPORT IT, SPOTTED ON SATURDAY AFTERNOON & SUNDAY. HAVE TO WAIT UNTIL MONDAY MORNING."