Search Hotels Near New Museum, New York

"The hotel staff was top notch. So kind and accommodating. They went above and beyond. The market was very convenient. The rooms were nothing special, but clean and comfortable. Would def stay here again! "

"We had high expectations given the price and location, but this stay was a disappointment. Check-in was nearly two hours late. Our room wasn’t ready until after 5:30 PM despite a 4:00 PM check-in. We had an event that night and were left scrambling. They offered a $100 credit, but it didn’t make up for the inconvenience. The layout is confusing from the start. The front desk isn’t clearly located, and the overall experience feels disorganized. While the hotel looks stylish online, in reality it feels worn and poorly maintained. Elevator buttons were missing, and in our king suite with balcony, the shower handle fell off immediately. Cleanliness was also lacking. Amenities are minimal: no room service, no snacks, no coffee machine, and no clear info on what’s available. The lobby coffee bar was rarely open, and the only restaurant was underwhelming and nearly impossible to book, even for breakfast. Basic requests weren’t handled well. We asked for extra towels and received just one additional set. Blackout shades don’t work, and we were woken up at 7 AM daily by bright light flooding the room. The staff was polite, but the hotel itself is not worth the steep price. Great location, but that’s about it. "

"Good "

"I love it a clean room nice staff and good condition "

"Very old inside it’s not worth the money you can hear people on other apartments like they are in yours we had in our room a door that connects the 2 suites together old wallpaper walls washrooms "

"Check-in was easy. Mohammed at the front desk was pleasant and able to get us into the room early. Good location next to Penn Station. No problems at all."

"The room was clean, the floor was quiet. The part of town is perfect. "

"They have a coffee shop/bar at the front that's now open, and the scaffolding is finally down! The hotel is a great value for what you get and where you are. Rooms are clean, quiet, and the internet is good enough to work out of. Reminder, it's not a luxury hotel, so don't expect the amenities you would get at a luxury hotel. "

"Great location, great staff, and love the hotel (beautiful, clean, great amenities). Only complaint is the pillows - awful 😬"