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"We had a flawless experience with the cave suites. Because there was construction going on close to our first suite, we were given a complimentary upgrade to a larger and better room when we arrived. Since we were only going to be staying for three nights, the staff were concerned about our comfort and gave us the upgrade without even asking. Every employee was warm and welcoming. Along with easy access to the center of Groeme and a breathtaking panoramic view, we also enjoyed a lovely view of the hot air balloons from our hotel."

"Great property and location. No stress for anything with my family. "

"The staff are nice & friendly. Clean hotel, served good breakfast and have a beautiful roof top!"

"Our check in started a bit rocky due to some housekeeping issues and not receiving the same room we had booked online, but after discussing with staff, they went above and beyond to make up for it. This hotel is quite amazing, the staff were very helpful and friendly, and the restaurant and spa were good. You can be as busy as you want to be with all the excursions offered, or as relaxed as you want to be here right at the hotel, we had a mix of both and it was a great experience. I would recommend this hotel and if you can get the Presidential Suite, it is the coolest room we have stayed in for quite some time."

"Staying at this hotel was truly a once-in-a-lifetime experience. Our cave suite was stunning: spacious, beautifully decorated, and full of charm. Waking up to a view of hot air balloons rising over the valleys was absolutely magical. The breakfast spread was generous and delicious, with local specialties and freshly baked goods enjoyed on a terrace with panoramic views."

"Highly recommend this hotel ! We loved it !"

"This hotel is unique having been built into a a side of a reenrant. It offered stunning views both day and night of the spectacular geological formations of the area."