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"Friendly staff, large room, and amenities. The tea/coffee time and free tour of Murano and the glass blowing was an added surprise that we really enjoyed!"

"Wonderful Service!! We loved the location, the hotel and our room."

"It is a beautiful hotel, charming and very “Venice”. The room was beautiful and unique. It is in a great location and has a water taxi dock (if the water level cooperates) We had a lovely stay! We would definitely stay there again!! "

"Nice Hostel closed to Mestre train station. Easy access to Venice. Fantastic big supermarket nearby with coffee shop etc . Nice polite friendly staff at the reception. "

"Reception was in another hotel nearby. They also had breakfast although we did not opt for it as they did not have much vegetarian options. There is a coffee machine in this hotel but they need to do a better job in cleaning or provide enough crockery (cups) and a better place to dump the used ones so that it looks clean. "

"Murano is a great place to stay if you want to be away from the hustle and bustle of Venice and this hotel has a water taxi stop right out front. There are limited and pricey food options around so make sure you eat beforehand in Venice or venture out for dinner by 7. There’s also a Coop grocery store a block down the street if you need snacks. The Hyatt rooms are very spacious—more of a North American size. The buffet breakfast is pricey but good (and may or may not be included in the stay depending on what site/vendor you use to book). The airport shuttle is seamless but check on the time to make sure it’s running when you need it. "

"Amazing staff, excellent customer services. Very convenient, close to the airport and train station. Really recommend. "

"Don’t be put off by the negative reviews on this property. Top notch location and I loved my comfortable little room with a view and I loved sitting outside on the little ground floor bar balconies with a sundowner. Breakfast is ample and coffee acceptable. The main breakfast room has unfortunate acoustics and is a bit of a scrum so I recommend you sit in the room adjacent with the green sofas for a more peaceful experience. "

"Very friendly staffs, convenient location, and clean hotel."