- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
next to no customer service, untidy toilets with no toiletries provided. not going to stay there again
You can change or cancel this stay if plans change. Because flexibility matters.
Located in Mumbai, Novotel Mumbai Juhu Beach is in the city centre and on the beach. The area's natural beauty can be seen at Juhu Beach and Powai Lake, while KidZania Mumbai and Film City are popular area attractions. Travelling with kids? Consider Andheri Sports Complex and Jijamata Udyaan.
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Novotel is a huge hotel name however I would NOT book here again! Front of house are rude & inattentive. Staff would serve us & check & answer there personal calls at the same time. Had to wait 1hour to check in!! Everything we asked for did not happen straight away, we had to call many a times, for a high rating hotel this is unacceptable.