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Wonderful hotel in a great location. Room was spacious and clean and the staff were lovely. It would benefit from a hotel bar but we very much appreciated the bottle of wine!

Fantastic, very spacious apartment with all the amenities we could wish for. It was perfect for our one week stay

Great location for the purpose I was in NY Lovely clean comfortable quiet room Helpful staff A kettle would have been welcome

My daughter and I had a trip to New York for our big birthdays, hotel was very central close to port authority, walking distance to time square and many other areas. Hotel staff made our visit special for us and are very helpful , friendly , professional and knowledgeable about the surrounding area. I would avoid 9th Avenue at night time as it didn’t feel very safe .

Rooms spotless. Lots of breakfast places near. Carnegie cafe diner near for breakfast. Central Park walkable distance. Moma near by. Broadway walking distance.

Cozy hotel, nice styling, great rooftop bar, comfy big bed. Amazing location. Would stay again. Very small rooms, so not for all people. Rooftop bar had different (less) opening hours than advertised.

An excellent place to stay, easy access to rest of Manhattan...quiet at night and clean...would highly recommend...

We had a fantastic few days at the Westin. The staff were so helpful. It was central for everything, especially the subway. The bed and pillows were the most comfortable I have ever experienced. I would definitely recommend this hotel.

Good location

Such a great stay here. Right in midtown Manhattan in the heart of the action but at a really reasonable price. The room was small but immaculate. I requested a higher room with a view and the hotel did exactly that for us - the 21st floor with a beautiful view to wake up to. I would definitely recommend staying at CIVILIAN and I would definitely stay here again.

If I wrote about just how good this hotel is I'd need a lot more characters and you'd think they were paying me. I've stayed in many hotels, a considerable number having more stars than the Luma, but never have I experienced somewhere I cannot fault in any respect. The room was equipped with absolutely everything you could need (8 power sockets and 16 usb ports, 4 of each on both sides of the bed?!) it was quiet, the beds were comfortable, the bathroom spotless and there was a turndown service...

The hotel itself is clean and centrally located for NYC tourism in Times Sq. the staff are great, breakfast included was a good start to each day and the price we got through Expedia was a bargain. Be warned that there is a migrant shelter directly opposite the hotel which can be intimidating as large groups hang around outside - the hotel have a regular security guard and the NYPD are outside the shelter all the time.

Really nice hotel in a great location with friendly staff, good sized rooms and a decent breakfast.

Great view, nice accommodating staff, food at restaurant there was nice, staff cleaning and cleanliness of hotel was fantastic and it was a very good experiance to stay at this location.

Can't fault the hotel, room was lovely! Breakfast was great too. I didn't realise it was in the middle of Time Square! oops! Quite busy outside... Happily stay again, I was over for a work trip.

Great location and great hotel to act as a base for New York.