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Wonderful hotel in a great location. Room was spacious and clean and the staff were lovely. It would benefit from a hotel bar but we very much appreciated the bottle of wine!

Really nice hotel with a pleasant roof terrace and great staff; the free coffee all day was a nice touch as were the free croissants first thing. Lots of interesting food options nearby - iconic dining at: The Roxy; Bubby’s and Katz Diner were all only a short walk away. There are good transport connections via the nearby subway station and it sits in a very friendly and safe neighbourhood on the border between Chinatown and Little Italy.

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Stones throw from Times Sq so perfect for a four day theatre visit. Had a 44th floor Deluxe King room, facing south, with a partial view of Times Sq. Huge windows made it bright all day, but there are effective blackout blinds at night and there’s virtually no noise. Pretty spacious for one, spotlessly clean, and the fridge for supplies rather than annoying mini bar gets a thumbs up from me. Nice big bathroom with good strong shower pressure, and - miracle of miracles - the aircon is simple to...

My daughter and I had a trip to New York for our big birthdays, hotel was very central close to port authority, walking distance to time square and many other areas. Hotel staff made our visit special for us and are very helpful , friendly , professional and knowledgeable about the surrounding area. I would avoid 9th Avenue at night time as it didn’t feel very safe .

Excellent team flexible check in and great location. Room and hote immaculate

We truly dropped lucky when we booked The Carnegie Hotel, our first time in New York. On arrival we were greeted in a very friendly reception by Elijah and then by Alexandra who was a pleasure to chat to every day discussing all our adventures. The afternoon wine was always fun and the complimentary tea, coffee and snacks were a nice touch. The location is spot on. Central Park is less than 2 minutes walk, the subway is on the corner and Times Square is barely a 10 minute walk. We will be...

We arrived a little after 3pm, and had a lovely greeting from staff, but our room wasn’t ready so we had to wait. We booked and paid through Expedia… an Empire via room with living space. Please note that the hotel does not offer this type of room. None of their Empire View rooms have the separate living room area. The Empire view rooms do give a great view of the Empire State Building but their ‘living room’ is a tiny space with a chaise and a TV. Management were excellent with us and moved us...

Fantastic location as the hotel is close to subway station so can easily get anywhere, but it’s in a more peaceful part of town. There are loads of excellent restaurants and coffee shops around. Our room (two double beds) was spacious, clean and comfortable. Staff were friendly and helpful. I would recommend and would definitely stay again.

Such a great stay here. Right in midtown Manhattan in the heart of the action but at a really reasonable price. The room was small but immaculate. I requested a higher room with a view and the hotel did exactly that for us - the 21st floor with a beautiful view to wake up to. I would definitely recommend staying at CIVILIAN and I would definitely stay here again.

Nice hotel. Good location for Mid town. The resort fee is ridiculous & just an extra charge disguised. Room was nice & the hotel took into account my requests. Staff very nice. Breakfast fine

It was just as I expected. It was not noisy at all (being so close to Times Square). I booked a room with a bunk bed and it was as small as shown in the pictures so definitely as expected. Stay was comfortable.

The hotel itself is clean and centrally located for NYC tourism in Times Sq. the staff are great, breakfast included was a good start to each day and the price we got through Expedia was a bargain. Be warned that there is a migrant shelter directly opposite the hotel which can be intimidating as large groups hang around outside - the hotel have a regular security guard and the NYPD are outside the shelter all the time.

Really nice hotel in a great location with friendly staff, good sized rooms and a decent breakfast.

Our stay at Pod 39 was very enjoyable. The hotel location is perfect. Quiet yet close to Grand Central, Chrysrel Building, Empire State and Times Square, lots of shop and eating out options nearby. The hotel itself is in good condition. Its highlight is the rooftop. In the morning the bar is closed but you can still go there and eat breakfast & enjoy the views. Downstairs they have another bar. In the morning there is a free coffee and tea and some breakfast options are available to buy like...

Great location and great hotel to act as a base for New York.

Great location, good pricing, friendly staff. If your are looking for a comfortable and modern stay with just the basics then I don’t see any reason to complain about this hotel. A very useful option to avoid paying a fortune in the more opulent hotels. They kindly extended my checkout until 12pm for no extra charge.

Great location that was a block or two away from the hustle and bustle of 5th&6th Avenue. The staff were friendly and always on hand to offer guidance if needed. Having Burgerology (bar/restaurant) attached to the hotel was a bonus. Nice ambience and good food options. Would highly recommend.