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"Great location for theaters. Clean"

"We had an stress-free stay at The New Yorker during a non-rush period. The location is unbeatable, right in the heart of the city near Penn Station, Madison Square Garden, and a short walk to Times Square. It is an ideal spot for walking to major attractions or catching a subway anywhere in the city. Our room was consistently cleaned on a daily basis, and the housekeeping staff did a good job. The reception desk staff were friendly, professional, and attentive to any concerns we had. However, be aware that the hotel is "old school" and you have to pay for basic amenities, including a fee to store bags after checkout. Despite this, the convenience and safety, especially with security at the elevators, make it a great option."

"Room smelled awful. Not thoroughly clean. Lacked basic inclusions like a robe, slippers, etc. "

"The staff was very friendly and helpful. The hotel has a quirky charm. Despite the nightlife all around the property, it was very quiet once inside. I would likely stay here again the next time I was in NYC. "

"Great location, clean rooms, friendly staff, great cafe in lobby. Would stay again. "

"Great 10/10 "

"The room had obviously not been cleaned when we arrived. There were dirty socks on the floor, hair in the shower, scuff marks on the bedding, etc. When we emailed customer service we got a response that was clearly written by AI. It said cleaning stuff would be coming to check it in the morning. Cleaning staff didn’t come at all during our 3 day stay. "

"Friendly staff."

"hard to get in to the room and extremly small room"