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Quay West Suites Melbourne

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Al fresco dining, serves breakfast and dinner
Premium bedding, down duvets, in-room safe, desk
Premium Apartment, 3 Bedrooms, Balcony (Floors 16-26, Kitchen) | Premium bedding, down duvets, in-room safe, desk

Overview of Quay West Suites Melbourne

Quay West Suites Melbourne

5.0 star property
9.4 out of 10 Exceptional
9.4/10 Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
26 Southgate Avenue, Southbank, VIC, 3006

Explore the area

  • Popular LocationCrown Casino15 min walk
  • Popular LocationMelbourne Central15 min walk
  • Popular LocationSt Kilda Road19 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)27 min drive

Room options

About this area


Quay West Suites Melbourne is located in Southbank, a neighbourhood in Melbourne, and is in the entertainment district and on a river. National Gallery of Victoria and Melbourne Arts Centre are cultural highlights, and some of the area's popular attractions include SEA LIFE Melbourne and Royal Botanic Gardens. Looking to enjoy an event or a match? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

What's nearby

  • Eureka Tower - 3 min walk
  • Melbourne Arts Centre - 3 min walk
  • Crown Casino - 15 min walk
  • Melbourne Central - 15 min walk
  • St Kilda Road - 19 min walk

Getting around

  • Flinders Street Station - 5 min walk
  • Melbourne Central Station - 18 min walk
  • Melbourne Airport (MEL) - 27 min drive


  • BearBrass - 2 min walk
  • Aria Bar & Lounge - 2 min walk
  • Arbory Afloat - 6 min walk
  • Damon Bradley - 1 min walk
  • Red Emperor Chinese Restaurant - 1 min walk

About this property

Quay West Suites Melbourne

Luxury Melbourne aparthotel in Southbank, walk to Collins Street
Along with an indoor pool, this aparthotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site. Each apartment features thoughtful touches, such as dressing gowns and slippers, along with free WiFi and an LCD TV with cable channels. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a sitting area and a microwave.
Quay West Suites Melbourne offers 109 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Beds feature down duvets and premium bedding. 40-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. This Melbourne aparthotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.


Chinese (Mandarin), Croatian, English, French, German, Greek, Hindi, Indonesian, Italian, Korean, Maltese, Norwegian, Polish, Portuguese, Serbian, Spanish, Thai, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out
Social distancing measures in place
This information is provided by our partners.

Property amenities


  • Indoor pool
  • Hot tub
  • Steam room


  • Free WiFi

Parking and transport

  • Secured self parking on site (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Family friendly

  • Free cot/infant bed

Restaurants on site

  • Jarrah Bar and Terrace

Food and drink

  • Microwave
  • Coffee/tea maker
  • Electric kettle
  • Cookware/dishes/utensils


  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 35 per person
  • 1 restaurant
  • 1 bar
  • Snack bar/deli


  • Premium bedding
  • Down duvet
  • Bed sheets provided
  • Rollaway/extra beds: AUD 80.0 per night


  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Sitting area


  • 40-inch LCD TV with cable service
  • Pay films

Outdoor areas

  • Terrace


  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating


  • Service animals only (pets not allowed)


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Soundproofing
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe
  • In-room massages

Location highlights

  • On the river
  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness centre
  • Golf nearby
  • Hiking/biking trails nearby
  • Bike rentals nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector


  • 109 rooms
  • 26 floors
  • 1 building
  • Connecting/adjoining rooms avaliable

Similar properties



Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 December to 9 January:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 35 per person
  • Covered self-parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quay Suites Aparthotel
Quay Suites Aparthotel Melbourne West
Quay West Suites Melbourne
Quay West Suites Melbourne Aparthotel
Quay West Suites Aparthotel
Quay West Suites
Quay West Suites Melbourne Southbank
Quay West Suites Melbourne Aparthotel
Quay West Suites Melbourne Aparthotel Southbank

Frequently asked questions

Does Quay West Suites Melbourne have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Quay West Suites Melbourne?

As of 31 May 2023, prices found for a 1-night stay for 2 adults at Quay West Suites Melbourne on 4 Jun 2023 start from ₹13,720.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quay West Suites Melbourne pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quay West Suites Melbourne?

Self-parking is available for AUD 35 per day.

What time is check-in at Quay West Suites Melbourne?

Check-in is from 2:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Quay West Suites Melbourne?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Quay West Suites Melbourne located?

Located in Southbank, this luxury aparthotel is within a 5-minute walk of Melbourne Arts Centre and National Gallery of Victoria. SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre are also within 15 minutes. Flinders Street Station is 5 minutes by foot and Melbourne Central Station is 18 minutes.




Rating 10 - Excellent. 1283 out of 1739 reviews" "
" "10 - Excellent 74%
Rating 8 - Good. 373 out of 1739 reviews" "
" "8 - Good 21%
Rating 6 - Okay. 57 out of 1739 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 19 out of 1739 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 7 out of 1739 reviews" "
" "2 - Terrible 0%




Staff & service




Property conditions & facilities


10/10 Excellent

Nathalie, Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay at Quay West, we were lucky to be upgraded to a bigger room with a view. The room was clean and spacious, and the pool was beautiful to swim in. Breakfast was also very nice!
Stayed 1 night in May 2023

10/10 Excellent


Liked: Amenities, property conditions & facilities
Excellent stay at Quay West Suites. Staff are amazing, location is excellent. Will definitely return.
Stayed 4 nights in Feb 2023

8/10 Good


Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms for families, room service food was average though.
Stayed 2 nights in Feb 2023

10/10 Excellent


Liked: Cleanliness, property conditions & facilities
Clean, comfortable and well maintained. Friendly staff and fabulous location.
Stayed 1 night in Feb 2023

10/10 Excellent


Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, friendly, helpful staff. Nicely appointed room, very comfortable beds.
Stayed 2 nights in Feb 2023

10/10 Excellent


Stayed 3 nights in Feb 2023

6/10 Okay


Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The parking structure is very inconvenient and is WAY TO SMALL AND TIGHT FOR AN AVERAGE CAR TO DRIVE THROUGH!! I actually got a scrape on my bumper because the concrete pillars give you absolute zero room to maneuvere!!
Stayed 4 nights in Feb 2023

10/10 Excellent


Stayed 1 night in Feb 2023

10/10 Excellent


Liked: Cleanliness, room comfort
Wonderful convenient city apartment
Great apartment, very spacious with functional kitchen with quality fittings . Wonderful views of the city. The pools d gym area is great and very convenient. The staff were very efficient and friendly. Superb location, so close and convenient to everything. Could not fault anything about our stay. Thoroughly enjoyed it and already planning a return visit
Stayed 5 nights in Jan 2023

10/10 Excellent


Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The atmosphere was calm and pleasant.Front desk reception was warm and communicated well