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Best Western Melbourne City

3.5 star property
Hotel with a rooftop terrace, a quick walk to Melbourne Convention and Exhibition Centre

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Best Western Melbourne City

Property amenity
Reception
Courtyard Room - Pet Friendly | Individually decorated, individually furnished, soundproofing
Breakfast, lunch and dinner served
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

7.6 out of 10
Guests liked the amenities.
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
The price is ₹5,647
₹6,212 total
includes taxes & fees
7 Oct - 8 Oct
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Room options

Available filters for rooms
Showing 3 of 7 rooms

View all photos for Standard Room, 3 Single Beds, Non Smoking

Individually decorated, individually furnished, soundproofing

Standard Room, 3 Single Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Plasma TV
Separate bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, soundproofing

Standard Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Plasma TV
Fan
  • Sleeps 2
  • 2 Single Beds

View all photos for Shoebox

Shoebox | Individually decorated, individually furnished, soundproofing

Shoebox

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Plasma TV
Fan
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior entrance
Great Southern Hotel Melbourne
Free WiFi
Restaurant
Air conditioning
Breakfast available
8.2 out of 10, Very good, (1529)
The price is ₹4,615
₹5,077 total
includes taxes & fees
29 Sept - 30 Sept
Great Southern Hotel Melbourne

About the area

Map
16 Spencer Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Convention and Exhibition Centre - 5 min walk
  • Crown Casino - 5 min walk
  • Marvel Stadium - 11 min walk
  • Melbourne Central - 3 min drive
  • Melbourne Cricket Ground - 5 min drive

Getting around

  • Southern Cross Station - 6 min walk
  • Flagstaff Station - 16 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Krispy Kreme - ‬3 min walk
  • ‪State of Grace - ‬4 min walk
  • ‪Hardware Société - ‬3 min walk
  • ‪Domino's Pizza - ‬2 min walk
  • ‪Grill'd - ‬3 min walk

About this property

Best Western Melbourne City

Hotel near Melbourne Convention and Exhibition Centre
Located close to Crown Casino and Marvel Stadium, Best Western Melbourne City provides a rooftop terrace, a coffee shop/cafe and a library. The on-site restaurant, Stubby, offers breakfast, brunch, lunch and dinner. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), concierge services and a lift
  • A 24-hour front desk, a front desk safe and books
  • Tour/ticket information, a TV in reception and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All 114 individually furnished rooms feature perks such as air conditioning, in addition to amenities such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Heating and fans
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 25 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 10 to 35 for adults and AUD 15 to 35 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Stubby

Things to do

  • Books
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Building
  • Designated smoking areas
  • Locally-owned and organised tours and activities

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of AUD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 35 for adults and AUD 15 to 35 for children
  • Nearby parking fee: AUD 25 per day (984 ft away)
  • Pet fee: AUD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 68932034202
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Pensione
Hotel Pensione Melbourne
Melbourne Hotel Pensione
Melbourne Pensione
Melbourne Pensione Hotel
Pensione Hotel
Pensione Hotel Melbourne
Pensione Melbourne
Pensione Melbourne Hotel
Pensione Hotel Melbourne - By 8 Melbourne
Pensione Boutique Hotel Melbourne
Best Western Melbourne City Hotel
Pensione Boutique Hotel Melbourne
Best Melbourne City Hotel
Best Melbourne City Melbourne
Best Western Melbourne City Hotel
Best Western Melbourne City Melbourne
Best Western Melbourne City Hotel Melbourne

Frequently asked questions

Is Best Western Melbourne City pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of AUD 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Best Western Melbourne City?

As of 26 Sept 2024, prices found for a 1-night stay for 2 adults at Best Western Melbourne City on 7 Oct 2024 start from ₹5,647.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Best Western Melbourne City?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western Melbourne City?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Best Western Melbourne City located?

Located in Melbourne Central Business District, this hotel is within a 10-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino. Marvel Stadium and Melbourne Central are also within 1 mi (2 km). Southern Cross Station is 6 minutes by foot and Flinders Street Station is 15 minutes.

Best Western Melbourne City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 353 out of 1003 reviews" "
Rating 8 - Good. 429 out of 1003 reviews" "
Rating 6 - Okay. 138 out of 1003 reviews" "
Rating 4 - Poor. 52 out of 1003 reviews" "
Rating 2 - Terrible. 31 out of 1003 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Cindy

Travelled with partner
Disliked: Amenities, property conditions & facilities
The rooms were small and the bathroom was extremely small. If you were a large person you might have problems fitting through the shower door. Was an older property and needs some updating and fixing. train tracks run by the hotel and are loud.
Stayed 3 nights in Sep 2024

10/10 Excellent

Marysol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location close to shops, train and good coffee. Clean room with the basics for a short stay.
Stayed 3 nights in Sep 2024

8/10 Good

Tash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet inside, nice and central to major attractions, shopping and transport options. Shower cubicles very small but overall nice and clean and we enjoyed our stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Eden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the elevators wasn’t working and the other one was extremely slow but other than that great service and area
Stayed 3 nights in Aug 2024

8/10 Good

Chun Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to the train station, and the city centre. Room is spacious and clean enough. Just my room is facing the street and the train rail, which might be a little problem for those who need extreme quiet place to sleep. Overall it is a really nice accommodation for its price.
Stayed 5 nights in Aug 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a delightful stay, I'll be sure to come back here if I'm ever in Melbourne again! The only minor facility aspects I'm referencing in that 4 star component were our sink (which had too high of water pressure and splashed everywhere), the broken washer machine, and the elevator wouldn’t open the door at the 3rd floor sometimes. However, they all had workarounds, so it wasn't big deal, and I had a wonderful stay!
Stayed 6 nights in Aug 2024

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the whole experience. The opaque sliding bathroom door was a little intimidating though. Nothing like having a grandma, a son and a grandson all in the same room. 😂. Still it was a good room with good service. I would stay again but ask for a blanket to cover the bathroom door.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rodney, turnesbeach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly staff and helpful. clean and comfortable rooms i have stayed there before and ill stay here again thank you very much
Stayed 2 nights in Aug 2024

10/10 Excellent

Karryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from Southern Cross station. 4th time staying here. Great service.
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
Great spot near the Train station and close to Southbank and Crown. The Bathroom was Tiny and if you are a bigger person you can not get into the Shower.
Stayed 1 night in Aug 2024

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful and friendly 😉
Stayed 1 night in Jul 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
The hotel is all about location and so was a fair price. I stayed in a "matchbox" room so did not expect anything special but the layout of the room could have been so much better. A pity really, because the location was great!
Stayed 3 nights in Jul 2024

10/10 Excellent

SITA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful very convenient place to stay for rail transport etc
Stayed 1 night in Jul 2024

6/10 Okay

Roger

Room was advertised as ideal for the sole traveller and that was very accurate no comfortable chair to sit in and very little space to hang clothes. I chose this accommodation based on price saw it at $139 a night but by the time I have finished the booking the price had gone up to $165 ?!?!?!
Stayed 2 nights in Jul 2024

8/10 Good

Kellie-Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean and easy
Stayed 1 night in Jul 2024

6/10 Okay

Lisa

Liked: Staff & service
The staff were excellent. Very helpful and friendly. Location was also good. Room was fine however,the bathroom was terrible. Far too small. If you were even average size, you would find it difficult to turn around!
Stayed 1 night in Jul 2024

8/10 Good

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Sue

Liked: Cleanliness, staff & service
Convenient place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and convenient for my needs
Stayed 1 night in Jul 2024

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service
Great price and decent sized room. Convenient locations and friendly staff.
Stayed 1 night in Jun 2024

4/10 Poor

LEONIDA

Disliked: Cleanliness, property conditions & facilities, room comfort
Unhappy costumer
Not so good pricing of hotel was different from what I booked from hotels.com/expedia. I was over charged.
Stayed 6 nights in Jun 2024

10/10 Excellent

Paramjit, Cupertino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in staff are just wonderful. My room was big enough and clean.
Stayed 4 nights in Jun 2024

8/10 Good

Charesse

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff close to the casino nice cafè bar downstairs
Stayed 1 night in Jun 2024