Malpas Hotels from ₹7,865

"Lovely hotel"

"We had a very enjoyable stay with the Hampton by Hilton Liverpool/John Lennon Airport. We had booked 2 nights stay to attend the Grand National at Aintree. The room was good, and everything was well catered for, tea and coffee, an abundance of Shower gel, shampoo, and lovely body lotion. We could not fault the Hotel at all, the staff were exceptionally helpful and very pleasant, and could not do enough. There were unfortunately an issue with the keys to the room - they were not working properly (these things happen) and each time we were accompanied to our room with no issue at all. We had breakfast and evening meal and the food was delicious each time. Exceptionally good was the parking and we could park our car literally outside the front entrance of the hotel. Will definitely return next year. "

"Staff were lovely and building looked impressive, set in nice grounds and the food was good in the bar area. However inside the room was a bit tired and decoration shabby. The room was very hot with no air com (just a table fan) and safety limits on the windows meant you could only open them an inch. There was no fridge in the room for keeping things cool either. Also the shower tray didn't drain proprerly so you ended up standing in water that I was worried would spill over and the floorboards in the room upstairs were very loud and creaky which was a bit annoying. Overall it was a lovely stay just a few little things that stopped it getting 5 stars."

"This is an historical building, very well built and maintained. Staff could be friendlier, more enthusiasm. I will stay here again. Clean, great area. Shops and food close by, and can walk to the Castle from here. Nice to have local parking."

"Lovely clean room and bathroom. Staff were exceptionally friendly and helpful. Breakfast was good."

"Checking in was straightforward and welcoming, receptionists were friendly and helpful. The hotel was clean, fresh and airy. Great facilities and the food was excellent."

"Excellent quality hotel with superb facilities and a decent restaurant just outside of the city centre "

"The room was spacious, large beds, ensuites and a lovely big living space. The lighting was a bit dim, more lamps would be good. Small things didnt work well, ie, no bedside lights, front door wouldnt lock (except for the yale), a bulb was out, we scouldnt get the phone to reception to work and wifi didnt work either. Some of the blinds need fixing too. However, lovely linen, comfy beds, great location and quiet. "

"Rooms were dated, tv worked occasionally,safes did not work,bathroom shower mould on floor tiles. Room key did not work properly had to keep returning to reception to get there master key."