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"Everything is great about this place except the nights sleep is dreadfull as the windows are single glazed so you hear people all night coming out of the pubsuntil about 4am and there is no blackout blinds"

"Room service awful. Food stone cold sent back . Very noisy , when the room doors closed the slammed and shook the room. Bad"

"Alongside the canal in Chester, with the gym opposite. Well situated for a walk into the historic centre of the city. Good parking available opposite and excellent dining!"

"Comfortable and clean room. Gym was good. WiFi was good. Staff were very helpful and friendly. Great location for the town centre. No parking with the hotel but options available nearby. Hotel bar was comfortable, ideally would have been nice to have better choice of ales on tap. Thanks "

"Room very comfortable, impeccably clean. Hotel quiet, great location on canal towpath, short walk into town, Lovely bar, Harkers, two minutes walk along canal. "

"Customer service was brilliant. Excellent food, drink and spa. Definitely coming back! "

"Make sure you get the room you ordered and not at the seperate cheap and horrible room in the other side of the Hotel complained and moved us booked for two days hotel said one night supervisor manager pedro agreed 2 day room was locked after we cane back from shopping and hotel wanted to charge double the rate. Been a few times but will never go back. Really disappointed "

"Lovely stay "

"Some areas looking a little tired but generally all fine. The staff worked hard to make sure that guest needs were met."