Dear Paige,Thank you for your feedback. We're glad to hear that you found the room clean and the staff kind. We apologize for the strong cigarette smell and the noise disturbances in the mornings. Your comments are important to us, and we will work to address these issues to improve our guests' experience. Thank you for your understanding regarding the key policy for parking. We hope to welcome you back for an even better stay in the future.Kind Regards,Comfort Inn North Hollywood Management

Dear Charles,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Comfort Inn & Suites North Hollywood. We would love to host you again on your next visit to Comfort Inn & Suites North Hollywood. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Kind Regards,Comfort Inn North Hollywood Management

Hi Giselle,Thank you for your feedback. We're glad to hear that our hotel met the needs of your big family trip to Universal Studios and that you found the rooms clean and the staff great. We apologize for any concerns about the surrounding area and appreciate your understanding. If there's anything else we can do to improve your experience for future visits, please let us know. We look forward to welcoming you and your family back again soon!Best Regards, Customer Care Team

Dear Kelly,Thank you for your kind words! We’re thrilled to hear that our staff made your stay enjoyable and that you and your kids loved the breakfast. It’s wonderful to know that our hospitality made a positive impression on you. We look forward to welcoming you back on your next visit. Your feedback motivates us to continue providing excellent service. See you soon!Kind Regards,Comfort Inn North Hollywood Management

Dear Sandra,Wow! Thank you so much for writing us a PERFECT SCORE REVIEW!  We are glad to learn that you liked our location. We feel fortunate to be near top tourist attractions, popular restaurants, and shops. We hope you choose us again for your next visit. We would love to host you then! Your recommendations are heartily appreciated. Please take care!Kind Regards,Comfort Inn North Hollywood Management

Hi Kristina,Thank you for your feedback. I'm glad to hear that you enjoyed our friendly staff and the delicious breakfast. I apologize for the discomfort you experienced with the sofa pullout bed; a thin mattress with noticeable springs is definitely not ideal. We'll be addressing this issue to ensure it doesn't affect future guests. Regarding the authorization hold, I understand how surprising that can be without prior notice, and I'm sorry for any confusion it caused. It's great to hear that Allison was able to resolve it for you. We'll work on improving communication about such policies in the future to avoid misunderstandings. If you choose to stay with us again, I'd be happy to personally ensure a more comfortable bed arrangement for you. Thank you for your patience, and we hope to welcome you back soon.Best Regards, Customer Care Team

Hi Katy,Thank you for your kind words! We're delighted to hear that you found our hotel clean, comfortable, and enjoyed the company of our friendly staff. Creating a pleasant and welcoming environment is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable visit!Best Regards, Customer Care Team

Dear Shannon,We're thrilled to hear about your positive experience with Alyson and our team. Ensuring your comfort and satisfaction is our priority from start to finish. While our property may have a vintage charm, we strive to maintain cleanliness and comfort in every room. We're glad you enjoyed the cozy beds and clean accommodations. Your feedback about the heated pool is noted, and we'll continue to work on enhancing this amenity for your future visits. Thank you for choosing to stay with us, and we look forward to welcoming you back soon!Kind Regards,Comfort Inn North Hollywood Management

Dear Matthew,We sincerely apologize for the inconvenience caused by the noise during your stay. While we strive to provide proximity to local attractions, we understand the importance of a peaceful environment for our guests. We'll investigate the noise issue promptly to ensure a more enjoyable experience for future guests. Your feedback is invaluable in helping us maintain our standards of comfort and satisfaction. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Kind Regards,Comfort Inn North Hollywood Management

Dear Kathlene,We're thrilled to hear that you enjoyed our convenient location for Universal Studios, clean rooms, good continental breakfast, and helpful staff. Your satisfaction is our priority, and we're glad we could contribute to a positive experience during your stay. Thank you for your kind words, and we look forward to welcoming you back in the future!Kind Regards,Comfort Inn North Hollywood Management

Dear Sandra Claudia Maribel,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Kind Regards,Comfort Inn North Hollywood Management

Dear Hector,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Comfort Inn & Suites North Hollywood.  We work tirelessly to ensure our guests experience the best hospitality in Comfort Inn & Suites North Hollywood.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Kind Regards,Comfort Inn North Hollywood Management

Dear Carmen, we're thrilled to hear that you had a positive experience with our front desk staff! Providing friendly and professional service is a top priority for us, and we're delighted that our team met your expectations. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our staff. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!Best Regards, Customer Care Team

Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Glenn,Thank you for your positive feedback! We're delighted you found your stay comfortable and enjoyed our hot breakfast. We apologize for any inconvenience caused by the construction and are glad it didn't affect your experience. Our courteous and competent staff look forward to welcoming you back soon!Kind Regards,Comfort Inn North Hollywood Management

Hi Partishma,We're thrilled to hear that you had such a positive experience with us! Providing excellent service and warm hospitality is what we strive for, and we're delighted that you felt well taken care of during your stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay!Best Regards, Customer Care Team

Hi Matthew,We're delighted to hear that you enjoyed your stay with us! It's fantastic to know that you found our renovated rooms to be clean and comfortable, and that you loved our chocolate waffles at breakfast – they're definitely a guest favorite! Our staff takes pride in providing friendly service, and we're glad they made a positive impression on you. If there's anything else we can do to make your next stay even more memorable, just let us know. We can't wait to welcome you back for another wonderful stay!Best Regards, Customer Care Team

Hi Viviana,Thank you for sharing your feedback with us. We're delighted to hear that you found our staff, from the front desk to housekeeping, to be very friendly and accommodating. Providing excellent service is our top priority, and we're pleased that we met your expectations in this regard. We apologize for any inconvenience caused by parking, and we appreciate your feedback. We will certainly take it into consideration as we strive to improve our facilities and services for our guests. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best Regards, Customer Care Team

Dear Fausto, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit already. Best Regards, Customer Care Team

Hi Richard,We're thrilled to hear that you found our hotel to be very clean and our beds extremely comfortable! Providing a pristine environment and ensuring a restful night's sleep are top priorities for us. Your satisfaction is our goal, and we're delighted that we could exceed your expectations in these areas. Thank you for choosing to stay with us, and we hope to welcome you back for another wonderful stay soon!Best Regards, Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Zoila,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Comfort Inn & Suites North Hollywood.  We work tirelessly to ensure our guests experience the best hospitality in Comfort Inn & Suites North Hollywood.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Kind Regards,Comfort Inn North Hollywood Management

Dear Ruby,Thank you for sharing your overall positive experience with us. We're pleased to hear that our hotel was suitable for your trip and that our staff made you feel welcome. However, we apologize for the inconvenience caused by the dirty pool and the non-functioning microwave in your room. We'll address these issues promptly to ensure a better experience for our guests. We're glad you enjoyed the breakfast, and we appreciate your recommendation. We hope to welcome you back for an even better stay in the future.Kind Regards,Comfort Inn North Hollywood Management

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Pam,We're thrilled to hear that our staff provided helpful and friendly service throughout your stay, and that you found your room to be clean and well-serviced each day. However, we apologize for the inconvenience of being locked out of your room due to a key issue. We're glad to hear that it was easily resolved, but we understand the frustration this may have caused. Your feedback is valuable to us as we continuously strive to improve our services. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a seamless and enjoyable experience in the future.Best Regards, Customer Care Team

Hi WILLIAM,I apologize for the inconveniences you experienced during your stay. To address the noise insulation issue, we will look into ways to improve soundproofing in our rooms to ensure a more peaceful environment for our guests. Regarding the hot water issue, we'll investigate the cause and take immediate steps to ensure that all our guests have access to hot water at all times. Your comfort is our priority, and we're committed to ensuring a more enjoyable experience for you in the future. Please don't hesitate to reach out to us directly if there's anything else we can do to make amends. We appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved stay.Best Regards, Customer Care Team

Hi Debbie,We're delighted to hear that you found our customer service to be fast! Providing efficient and attentive service is a top priority for us, and we're thrilled that we could meet your expectations in this regard. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to let us know. We appreciate your feedback and look forward to serving you again soon!Best Regards, Customer Care Team

Dear Guest,Thank you for sharing your thoughts on your recent stay with us. We're glad to hear that, overall, you had a good experience, appreciating both our parking facilities and the variety in our breakfast options. However, we're concerned to learn about the sticky door issue and the disturbance caused by our cleaning staff's activities. Please accept our apologies for any discomfort and inconvenience these issues may have caused you. We take your feedback seriously and will address the cleanliness of the bathroom door immediately to ensure it meets our high standards. Additionally, we will review our housekeeping protocols, including the placement of carts and the volume of radios, to minimize any disturbance to our guests, especially those rooms situated near elevators. Your comfort is our priority, and we're grateful for the opportunity to improve. We hope to welcome you back in the future, aiming for a 5-star experience next time.Best Regards, Customer Care Team

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Hi tantinia,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay with us and found our place to be great. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another wonderful stay in the future!Best Regards, Customer Care Team

Hi Eduardo,We apologize for any inconvenience you experienced with the toilet in your room. Maintaining our facilities in excellent condition is a priority for us, and we appreciate you bringing this issue to our attention. Our maintenance team will promptly address the leaking and flushing problems to ensure a comfortable stay for all our guests. If there's anything else we can assist you with during your stay, please don't hesitate to reach out to our front desk. Thank you for choosing to stay with us, and we hope to have the opportunity to make your stay more enjoyable.Best Regards, Customer Care Team

Dear Grant,We're thrilled to hear that you had a great experience with our staff and found our location convenient, close to a grocery store and a short drive to Universal Studios. Thank you for your positive feedback, and we look forward to welcoming you back for another stay in the future!Kind Regards,Comfort Inn North Hollywood Management

Dear Veronica,Thank you so much for the PERFECT SCORE REVIEW! We're thrilled to hear that you found our place beautiful with cool upgrades and that you had an excellent experience with our staff! Thank you for your kind words. We strive to provide a memorable stay for all our guests, and we're delighted that you enjoyed your time with us. We hope to welcome you back again soon for another fantastic experience!Kind Regards,Comfort Inn North Hollywood Management

Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear CHERYL ANN,We're thrilled to hear that you found our rooms comfortable and well-equipped with everything you needed. Maintaining cleanliness is a top priority for us, and we're glad it met your expectations. Thank you for your kind words, and we hope to welcome you back again soon!Kind Regards,Comfort Inn North Hollywood Management

Dear Jorge,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Comfort Inn & Suites North Hollywood.  We work tirelessly to ensure our guests experience the best hospitality in Comfort Inn & Suites North Hollywood.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Kind Regards,Comfort Inn North Hollywood Management

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Kerry,Thank you for sharing your experience. We apologize for any inconvenience regarding the parking fee and neighborhood perception. Your feedback helps us improve. We're pleased you found our breakfast setup satisfactory and that our rates were suitable for your family trip to Universal Studios. We aim to ensure all guests feel comfortable and safe during their stay. We hope to welcome you back soon.Kind Regards,Comfort Inn North Hollywood Management

Hi Angela,Thank you for taking the time to share your experience with us. We're pleased to hear that you found our staff, especially Zxy, to be excellent and accommodating during your stay. However, we apologize for the oversight regarding your request for a shower chair. Your feedback is important to us, and we'll take steps to ensure better communication in the future regarding guest requests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless experience in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.Best Regards, Customer Care Team

Hi Ryan,Thank you for your feedback! We're thrilled to hear that you had an excellent experience with our hotel and staff. We understand your concern regarding the double-deep parking arrangement and apologize for any inconvenience it may have caused. Your feedback regarding the parking situation is valuable to us, and we'll take it into consideration as we strive to improve our guest experience. We're glad to hear that our proximity to Burbank Airport was convenient for you, and we hope to have the opportunity to welcome you back in the future for another enjoyable stay.Best Regards, Customer Care Team

Hi Kao,Ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards, Customer Care Team

Hi Juan,We apologize for the inconvenience caused by the early morning noise from the workers next door. Providing a peaceful and comfortable environment for our guests is our priority, and we regret that we fell short of meeting your expectations in this regard. We understand the importance of a good night's sleep, and we apologize for any disturbance caused. Your feedback is invaluable, and we will address this issue with the relevant team to ensure that similar situations are minimized in the future. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.Best Regards, Customer Care Team

Hi Moaied,Thank you for sharing your thoughts with us. We appreciate your feedback and are glad to hear that the staff and services met your expectations, and you found the room clean and well-maintained. However, we apologize for any inconvenience caused by the noisy refrigerator. Your input is valuable, and we will address this issue to ensure a more comfortable stay for our guests. If there's anything specific you feel we can improve or do differently, please let us know. We value your insights, and we hope to welcome you back for an even better experience in the future.Best Regards, Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi georgette,Thank you for sharing your experience with us. We're pleased to hear that despite the ongoing construction, our team was respectful of the time of day, and you felt safe at the hotel. It's great to know that the proximity to Universal Studios and the small indoor pool added to your overall positive impression. We appreciate your understanding during the construction period and are delighted to hear that you would consider staying with us again. If there's anything specific you loved about your experience or any suggestions you have, feel free to share – we always value feedback that helps us enhance our guests' experiences!Best Regards, Customer Care Team

Hi Amanda,Thank you for reaching out to us. We regret the inconvenience caused to you and are extremely gutted to learn that you had a bad experience at our property. If you can, please let us know about the improvements which you feel could be introduced to enhance the overall guest experience at our property. We're already working on a few areas with the onset of 2024 and we would really like to know your perspective. On that note, we apologize once more for all our shortcomings and we request you to give us another chance to rectify our errors!Best Regards, Customer Care Team

Hi Dee,A huge thanks for the perfect 5/5 rating! We're thrilled to hear about your outstanding experience. If there's anything specific you loved or if you have preferences for your future stays, please share. Your high rating motivates us, and we can't wait to provide another exceptional stay on your next visit.Best Regards, Customer Care Team

Dear Perla,Thank you for your positive feedback! We're delighted to hear that you had a good stay and found the room clean and comfy. It's great that you also had ample parking available. Your satisfaction is our priority, and we look forward to hosting you again for another comfortable stay.Kind Regards,Comfort Inn North Hollywood Management