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Overview of The Pelham London - Starhotels Collezione

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Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationNatural History Museum3 min walk
    Popular LocationHyde Park11 min walk
    Popular LocationKensington Palace3 min drive
    AirportLondon (LHR-Heathrow)32 min drive
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  • The Mews Suite

    5/5 guest room rating

    Room amenities

    • 614 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Queen Bed
    More detailsThe Mews Suite
  • Junior Suite

    4.5/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Single Bed OR 3 Single Beds
    More detailsJunior Suite
  • Deluxe Double Room

    4.5/5 guest room rating

    Room amenities

    • 248 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Double Room
  • King Suite

    5/5 guest room rating

    Room amenities

    • 1098 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Single Bed
    More detailsKing Suite
  • Executive Room

    4.8/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Single Bed OR 3 Single Beds
    More detailsExecutive Room
  • Superior Double Room

    4.2/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Double Room
  • Deluxe Triple Room

    4.4/5 guest room rating

    Room amenities

    • 248 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsDeluxe Triple Room

About this area

London

Located in London's London City Centre neighbourhood, The Pelham London - Starhotels Collezione is in the historical district and near the airport. Victoria and Albert Museum and Natural History Museum are cultural highlights, and travellers looking to shop may want to visit Harrods. Consider Piccadilly Theatre for a night out, and don't miss Madame Tussaud's Wax Museum if you're travelling with kids. Guests appreciate the hotel's convenience for public transportation: South Kensington Underground Station is just steps away and Gloucester Road Underground Station is 9 minutes on foot.
Visit our London travel guide
Popular Location

What's nearby

  • Natural History Museum - 3 min walk
  • Hyde Park - 11 min walk
  • Kensington Palace - 3 min drive
  • Buckingham Palace - 4 min drive
  • Marble Arch - 5 min drive

Getting around

  • South Kensington Underground Station - 1 min walk
  • Kensington (Olympia) Station - 4 min drive
  • AirportLondon (LHR-Heathrow) - 32 min drive

Restaurants

  • Where to eat
  • La Trattoria – Restaurant offering Italian cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.

About this property

The Pelham London - Starhotels Collezione

Family-friendly London hotel in London City Centre, walk to Natural History Museum
A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. Other amenities include a coffee shop/café, 24-hour room service and a business centre. All 52 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include Frette Italian sheets and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
The Pelham London - Starhotels Collezione offers 52 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 36-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in March 2016.

Recreational amenities at the hotel include a 24-hour fitness centre.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • No on-site parking available
  • Street parking
  • Airport shuttle available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 24 for adults and GBP 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space (570 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Renovated guest rooms – March 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 36-inch flat-screen TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 4 November 2020 to 31 January 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 24 for adults and GBP 12 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Pelham
Pelham Hotel London
Pelham London
Pelham Starhotels Collezione Hotel London
The Pelham Hotel London, England
Pelham Starhotels Collezione Hotel
Pelham Starhotels Collezione London
Pelham Starhotels Collezione
The Pelham Hotel
The Pelham Starhotels Collezione
The Pelham London - Starhotels Collezione Hotel
The Pelham London - Starhotels Collezione London
The Pelham London - Starhotels Collezione Hotel London

Frequently asked questions

Can I cancel my reservation for free at The Pelham London - Starhotels Collezione and receive a full refund?
Yes, The Pelham London - Starhotels Collezione offers free cancellation on select room rates, because flexibility matters! Please refer to The Pelham London - Starhotels Collezione cancellation policy on our site for more details about any exclusions or requirements.
Is The Pelham London - Starhotels Collezione pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Pelham London - Starhotels Collezione ?
This property doesn't offer parking.
What time is check-in at The Pelham London - Starhotels Collezione ?
Check-in is from 3:00 PM - midnight.
What time is check-out at The Pelham London - Starhotels Collezione ?
Checkout is at 11 AM.
Where is The Pelham London - Starhotels Collezione located?
This family-friendly London hotel is located near the airport, within a 5-minute walk of Natural History Museum and Victoria and Albert Museum. Imperial College London and Harrods are also within 15 minutes. South Kensington Underground Station is only a 2-minute walk and Gloucester Road Underground Station is 9 minutes.
4.4
Excellent
5 - Excellent
339
4 - Good
195
3 - Okay
42
2 - Poor
11
1 - Terrible
5

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very charming hotel. The staff is very friendly. Close to a lot of great shops and restaurants
Stayed 3 nights in Mar 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service
Reasonable, but dated.
While the lobby and bar area of the hotel were really quite swish, the rooms and overall decor of the hotel was tired and dated. The rooms were of reasonable size, but nothing in comparison to competing hotels in the area.
Stayed 4 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location
The location of the hotel is perfect. There is an Underground station right across the street. The Natural History Museum was a block away. The hotel itself is an older building. It has plenty of charm but also some evidence of moisture damage to the woodwork in the bathroom. The room was fine, everything that was needed was there. The concierge tried to be helpful but seemed inexperienced. Staff was friendly and helpful.
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Pelham - The Place I will Stay at again.
Really enjoyed this hotel stay. It's a comfortable hotel with attentive staff. The room is spacious, nice-smelling, clean, with a spacious (for UK/Europe) and clean bathroom. Water pressure could be higher but it was serviceable. Nice touches include Red apples and Red chocolates at the Front Desk, which is serviced 24-hours a day. Complimentary umbrellas at the main entrance are really helpful in London's wet weather. Classic interiors and common spaces like the drawing room add a touch of class.It's very well-located just opposite South Kensington underground station, with plenty of eateries all around including burgers, cafes, Pret A Manger, Paul's, Pizza.
Stayed 5 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love The Pelham! 4th time I’ve stayed and it is great.
Stayed 2 nights in Feb 2020

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