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Phoenix Hotel

Star Rating
3 out of 5
Photo gallery

Reviews

4.2 / 5Very Good
1,621 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Business Services
  • Bar

Map

What's nearby

  • Popular Location
    Kensington Palace
    15 min walk
  • Popular Location
    Hyde Park
    16 min walk
  • Popular Location
    Royal Albert Hall
    4 min drive
  • Airport
    London (LHR-Heathrow)
    34 min drive

Choose dates to view prices

  • Standard Single Room (1 Single Bed)

    Room Amenities

    • Sleeps 1
    • 1 Single Bed
    More details
  • Standard Triple Room

    Room Amenities

    • Sleeps 3
    • 3 Single Beds
    More details
  • Standard Double Room, 1 Double Bed

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Standard Twin Room, 2 Single Beds

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Standard Quadruple Room, 1 Bedroom

    Room Amenities

    • Sleeps 4
    • 4 Single Beds
    More details
  • Small Double

    Room Amenities

    • Sleeps 1
    • 1 Double Bed
    More details
  • Executive Double Room

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Twin Room

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details

About this area

London

Located in London's London City Centre neighbourhood, Phoenix Hotel is near a metro station. Kensington High Street and Park Lane are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kensington Gardens and Hyde Park. ZSL London Zoo and Stamford Bridge Stadium are not to be missed. Our guests appreciate the hotel's location for the sightseeing.

Visit our London travel guide
Popular Location

What's nearby

  • Kensington Palace - 15 min walk
  • Hyde Park - 16 min walk
  • Marble Arch - 4 min drive
  • Royal Albert Hall - 4 min drive
  • Natural History Museum - 4 min drive

Getting around

  • Bayswater Underground Station - 3 min walk
  • London Paddington Station - 15 min walk
  • London (LHR-Heathrow) - 34 min drive

About this property

Phoenix Hotel

Victorian London hotel in London City Centre, walk to Kensington Gardens
A bar/lounge, coffee/tea in a common area and a meeting room are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 125 rooms offer free WiFi, coffee makers and TVs. Guests will also find electric kettles, hairdryers and safes.
Phoenix Hotel offers 125 forms of accommodation with a safe and coffee/tea makers. This London hotel provides complimentary wireless Internet access.
Bathrooms include a shower, complimentary toiletries and a hairdryer. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Free continental breakfast available daily
1 bar
Coffee/tea in a common area

Family friendly

Dry-cleaning service
Laundry facilities

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English

Business services

1 meeting room
Computer station

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Blackout drapes/curtains
Heating

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

TV

Food and drink

Coffee/tea maker
Electric kettle

More

Desk
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in between 1 PM - 5:30 AM

Check-out

Check-out before 11 AM

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Diners Club
Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Noise-free guestrooms cannot be guaranteed.

Property is also known as

  • Phoenix Hotel London
  • Phoenix Hotel
  • Phoenix London
  • Phoenix Hotel Hotel
  • Phoenix Hotel London, England
  • Phoenix Hotel London
  • Phoenix Hotel Hotel London
4.2

Very Good

5 - Excellent
564
4 - Good
833
3 - Okay
186
2 - Mediocre
29
1 - Poor
9
4.4
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, staff were very helpful. Close to underground, shops and many restaurants. The staff helped on many occasions (pickup parcels, and deliveries). Room was small, but did book a single and got a double bed. Will stay again.

Stayed 6 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just stayed one night. Room was comfortable and even though the bathroom was a little tight for someone over 6ft it had everything I needed for my overnight stay. Staff were great and the complimentary drink I received on arrival was much appreciated. Hotel is easy to get to and within walking distance of Kensington Gardens. All in all very enjoyable.

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff very helpful. They gave me a new room when the heater in my room is not working. I really appreciate it. Breakfast was adequate. Can’t complain about the price I paid.

Stayed 1 night in Jan 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jan 2020

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