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Hotel Shepherds Bush London

3.5 star property
Hotel with a bar, steps from Bush Theatre

Choose dates to view prices

Photo gallery for Hotel Shepherds Bush London

Standard Quadruple Room | Premium bedding, minibar, in-room safe, laptop workspace
Hallway
Lobby sitting area
Point of interest
Standard Quadruple Room | Premium bedding, minibar, in-room safe, laptop workspace
Hotel Shepherds Bush London welcomes visitors with practical comforts. Relax in the garden, grab coffee at the on-site shop, or unwind at the bar. Nearby Westfield Shopping Centre beckons, while express check-out and area shuttle services ensure a hassle-free stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly

Room options

Check availability for these dates

Tonight

Sept 17 - Sept 18
Check availability for tonight Sept 17 - Sept 18

Tomorrow

Sept 18 - Sept 19
Check availability for tomorrow Sept 18 - Sept 19
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 162 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | View from room

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
  • 150 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room (3 single beds)

Triple Room (3 single beds) | Premium bedding, minibar, in-room safe, laptop workspace

Triple Room (3 single beds)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, minibar, in-room safe, laptop workspace

Standard Quadruple Room

7.6 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 247 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, laptop workspace

Standard Double Room

8.4 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, minibar, in-room safe, laptop workspace

Comfort Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Hairdryer
  • 118 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Single Room, No Windows (Basement)

Economy Single Room, No Windows (Basement) | Premium bedding, minibar, in-room safe, laptop workspace

Economy Single Room, No Windows (Basement)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
  • 86 sq ft
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
11-12 Poplar Mews, Uxbridge Road, Shepherd's Bush, London, England, W12 7JS

What's nearby

  • Westfield London Shopping Centre - 7 min walk - 0.7 km
  • Olympia Conference and Exhibition Centre - 3 min drive - 1.8 km
  • Kensington High Street - 3 min drive - 1.8 km
  • Hyde Park - 8 min drive - 5.0 km
  • Marble Arch - 10 min drive - 5.2 km

Getting around

  • Shepherd's Bush Market Underground Station - 1 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪Ayam Zaman - ‬3 min walk
  • ‪The Hoxton, Shepherd’s Bush - ‬2 min walk
  • ‪The Defector's Weld - ‬2 min walk
  • ‪Shikumen Shepherd's Bush - ‬3 min walk
  • ‪Mr Falafel - ‬1 min walk

About this property

Hotel Shepherds Bush London

Hotel near Westfield London Shopping Centre
Located close to Bush Theatre and MATRADE Loftus Road Stadium, Hotel Shepherds Bush London provides a free daily manager's reception, a terrace and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • A local area shuttle, express check-out and express check-in
  • A TV in reception, a reception hall and bike parking
  • Tour/ticket information, a front desk safe and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Shepherds Bush London include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 43-inch TVs with cable channels
  • Wardrobes/cupboards, fridges and electric kettles

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • High-pile carpet in room
  • No lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Shepherds Bush London London
Hotel Shepherds Bush London Hotel
Hotel Shepherds Bush London London
Hotel Shepherds Bush London Hotel London

Frequently asked questions

Is Hotel Shepherds Bush London pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Shepherds Bush London?

This hotel doesn't offer parking.

What time is check-in at Hotel Shepherds Bush London?

Check-in begins at 2:00 PM.

What time is check-out at Hotel Shepherds Bush London?

Checkout is at 11 AM.

Where is Hotel Shepherds Bush London located?

Located in Hammersmith and Fulham, this hotel is within a 10-minute walk of Bush Theatre and MATRADE Loftus Road Stadium. Westfield London Shopping Centre and Olympia Conference and Exhibition Centre are also within 1 mi (2 km). Shepherd's Bush Market Underground Station is only a 2-minute walk and Goldhawk Road Underground Station is 5 minutes.

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Reviews

Hotel Shepherds Bush London Reviews

8.2

Very good

8.6

Cleanliness

8.0

Location

8.8

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 189 out of 460 reviews
Rating 8 - Good. 162 out of 460 reviews
Rating 6 - Okay. 60 out of 460 reviews
Rating 4 - Poor. 32 out of 460 reviews
Rating 2 - Terrible. 17 out of 460 reviews

Reviews

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Eriane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and welcoming. The room that we booked was very spacious & the beds! No lie, it's the comfiest we have ever laid on 😴 my friends and I only got to stay overnight but if ever we come again to the city, we'll surely book this hotel. Highly recommended 💯
Stayed 1 night in Sep 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the two nights we spent, it was just fine. The room was quite small, a bit noisy as it is literally at the train station. Staff was attentive and welcoming.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katalin

Liked: Cleanliness, property conditions & facilities
Excellent location ,24 hours reception ,amazing staff :)
Stayed 1 night in Jun 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was looking for a good value option for a short stay in option and this place delivered. It was key for me to be able to rest and sleep, which was achieved. The bed was comfortable and while being literally right next to the tube station, it was perfectly quiet which was very welcome. The staff were super accommodating, stored my luggage, and were just very friendly.
Stayed 3 nights in Aug 2025

6/10 Okay

adnan

Liked: Cleanliness, staff & service, property conditions & facilities
area was too noisy , eight next to train station train pass every 5 min from 6 am to 12 midnight can hear it loud in the room.
Stayed 4 nights in Aug 2025

10/10 Excellent

Coby

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for 1 night for a concert at the near by O2, it is the perfect location. Right next to the tube stations, but not too close you hear the trains, great!
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Hotel Shepherds Bush. It was very clean and staff were extremely nice. The hotel is ideally located adjacent to the tube and across the street from some phenomenal falafel. The first room we were shown was below grade and had only a small window through the ceiling to daylight, which set off a bit of claustrophobia in our party. Staff were understanding and moved us to a main floor room that had a window (not operable, as far as I could tell, but it was enough to ease claustrophobia). Overall a very good stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cobbles were difficult for my friend with a walker. Lift out of order but they upgraded us to a king room on ground floor so we could be near each other. Extremely friendly and helpful.
Stayed 2 nights in Jun 2025

4/10 Poor

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were dog barking in one of the room. The building looks rough
Stayed 5 nights in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Nice little stay!

The hotel room was in need of a little tlc, iron burn mark on the carpet, and didn't smell very nice. Bathroom was clean and beds were also clean. Location was good staff were friendly.Just need to take care of the little things and would be the perfect stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

The room was lovely and had everything you’d want and expect for an overnight stay. It was very clean and comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff, clean and comfortable stay
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean and easy to get to from transport links.
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly and helpful staff. Room did everything that it needed to do. Would’ve been good to have a lamp in the room, as it was a basement room so no natural light - and the ceiling lights were a little overbearing. All round great hotel tho! Surrounding area isn’t the best, but that’s no fault of the hotel.
Stayed 1 night in May 2025

10/10 Excellent

hafiza

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mum & son overnight for a gig

Brilliant central hotel. Rooms clean comfortable, with everything needed. Good stocked bar and decent prices. Staff were great. Early check-in aswell because our room was ready. Highly recommend 👌
Stayed 1 night in Mar 2025

6/10 Okay

amy

Liked: Cleanliness
Overall the stay was pleasant, we were only booked for one night so the room we had (4 people sharing) was ideal. At night the property was nice and quiet however in the morning due to us being in the basement area of the hotel it was very noisy above, you could hear all movement above us. Also the plumbing was very noisy so flushing the toilet in the night was a concern for waking others in the room. We were also surprised to find a member of staff letting themselves into our room at around 0730 which woke us all up. I would stay here again however i wouldnt want to be in the rooms downstairs
Stayed 1 night in Jun 2025

6/10 Okay

Allan

Disliked: Property conditions & facilities
Very good location matching that requirement. Reception staff pleasant and helpful. Although generally clean it was a basic room smelling a bit of damp or poor ventilation. (Room was at back of hotel and while on same ground level as reception seems to be a basement at back.) Shower didn’t drain properly, no plug in sink, no iron or ironing board although rooms should apparently have them. Perhaps I was unfortunate with the room but although a budget hotel still seemed overpriced for what was delivered.
Stayed 1 night in Jun 2025

4/10 Poor

Wai Kit

Disliked: Amenities, property conditions & facilities
Literally right next to the station. But the neighborhood is pretty bad, and very hard to park and offload if you travel with a car. The staff was nice enough to let me park at the front overnight though. Our room was in basement and doesn't have any windows. No ventilation in the room except a pretty weak AC. The loft was out of order and it was inconvenience to the elderly and when you need to carry your belongings with you. Overall the staffs are friendly and supportive but the amenities and location are not up there
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect location, friendly staff and easy check in.
Stayed 1 night in Nov 2023

8/10 Good

Gener

Liked: Amenities
Very good stay ..
Stayed 1 night in Oct 2023

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel behind Shepherds Bush Market tube station and opposite the market. Helpful staff. Quiet. Good sleep. Very affordable. Access for me on my foldable mobility scooter was difficult so we used the side emergency door with a step up. Accessible room on the ground floor and really good with walk in shower etc.
Stayed 1 night in Apr 2025

8/10 Good

Gener

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay .. well done
Stayed 1 night in Oct 2023

8/10 Good

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Shepherds Bush Empire and surrounding bars etc. surprisingly quiet for London. Clean and tidy. Only negative really is the mattresses could be a bit better quality, but generally a good stay for a good price
Stayed 1 night in Feb 2025