Heeton Concept Hotel - Luma Hammersmith

Photo gallery for Heeton Concept Hotel - Luma Hammersmith

Primary image
In-room safe, blackout curtains, soundproofing, free WiFi
In-room safe, blackout curtains, soundproofing, free WiFi
In-room safe, blackout curtains, soundproofing, free WiFi
In-room safe, blackout curtains, soundproofing, free WiFi

Overview of Heeton Concept Hotel - Luma Hammersmith

Heeton Concept Hotel - Luma Hammersmith

3.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
28-36 Glenthorne Road, London, England, W6 0LS

Explore the area

  • Popular LocationEventim Apollo10 min walk
  • Popular LocationKensington High Street4 min drive
  • Popular LocationKensington Palace7 min drive
  • AirportLondon (LHR-Heathrow)27 min drive

Choose dates to view prices

About this area

London

Heeton Concept Hotel - Luma Hammersmith is located in Hammersmith, a neighbourhood in London. Royal Albert Hall and Buckingham Palace are notable landmarks, and travellers looking to shop may want to visit Westfield London Shopping Centre and Oxford Street. Check out an event or a game at Wembley Stadium, and consider making time for Natural History Museum, a top attraction not to be missed. Guests appreciate the hotel's convenience for public transportation: Hammersmith Station is 3 minutes on foot and Ravenscourt Park Underground Station is 8 minutes.

What's nearby

  • Eventim Apollo - 10 min walk
  • Kensington High Street - 4 min drive
  • Natural History Museum - 6 min drive
  • Kensington Palace - 7 min drive
  • Royal Albert Hall - 14 min drive

Getting around

  • Kensington (Olympia) Underground Station - 3 min drive
  • Hammersmith Station - 3 min walk
  • Heathrow Airport (LHR) - 26 min drive

About this property

Heeton Concept Hotel - Luma Hammersmith

3-star London hotel in Hammersmith, near Westfield London Shopping Centre
Along with a bar/lounge, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and multilingual staff are on-site.
Heeton Concept Hotel - Luma Hammersmith offers 89 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.

Languages

Catalan, English, Hindi, Italian, Lithuanian, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 bar

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

More

  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50.0 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London

Frequently asked questions

Is Heeton Concept Hotel - Luma Hammersmith pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 17 Aug 2022, prices found for a 1-night stay for 2 adults at on 18 Aug 2022 start from Rs7,350.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Heeton Concept Hotel - Luma Hammersmith?

Heeton Concept Hotel - Luma Hammersmith doesn't offer parking.

What time is check-in at Heeton Concept Hotel - Luma Hammersmith?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Heeton Concept Hotel - Luma Hammersmith?

Checkout is at 11 AM.

Where is Heeton Concept Hotel - Luma Hammersmith located?

Located in Hammersmith, this hotel is within 1 mi (2 km) of Eventim Apollo and Westfield London Shopping Centre. Hyde Park and Royal Albert Hall are also within 3 miles (5 km). Hammersmith Station is only a 3-minute walk and Ravenscourt Park Underground Station is 8 minutes.

Can I cancel my reservation for free at Heeton Concept Hotel - Luma Hammersmith and receive a full refund?

Yes, Heeton Concept Hotel - Luma Hammersmith offers free cancellation on select room rates, because flexibility matters! Please refer to Heeton Concept Hotel - Luma Hammersmith cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 355 out of 768 reviews
5 - Excellent 46%
Rating 4 - Good. 279 out of 768 reviews
4 - Good 36%
Rating 3 - Okay. 79 out of 768 reviews
3 - Okay 10%
Rating 2 - Poor. 34 out of 768 reviews
2 - Poor 4%
Rating 1 - Terrible. 21 out of 768 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.2/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
V clean, modern, good shower.
Stayed 2 nights in Jul 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Location not far from train station, friendly staff, good room with plenty of outlets.
Stayed 5 nights in Jun 2022

4/5 Good

Liked: Staff & service, property conditions & facilities
Room compact and very well thought out. Shower nice and hot (very snug). AC works well. Hot water kettle and beverage provided. Hand towel would have been nice and counters and carpets had stains.
Stayed 4 nights in Jun 2022

2/5 Poor

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel cancelled the booking and gave away our room even though we had indicated that we would be arrived at 3am. End up they downgraded our room to triple room which located at the basement. The room in face is very small but it is okay for a night stay.
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with partner
Disliked: Amenities
Rooms not properly prepared. Toiletries not replenished. Very noisy fridge throughout the night.Only two towels supplied for double room.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked at the last minute due to a change in plans. Very smart design. Ideal for single travellers who need a base for a few days but also great for people who want to be near town but also have easy access to Heathrow.
Stayed 1 night in May 2022

2/5 Poor

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Very basic hotel with lots to dislike. Tiny shower (can barely fit inside), poor quality towels, no daily housekeeping (you have to ask for more towels and toilet paper), power outlets don't work at the desk (in both rooms I stayed), room has automatic lights in toilet room and shower room that don't turn off which adds light to the room at night when you want to sleep. Staff quite apathetic (not rude, just indifferent). On the positive side the location is great, but for the same money I will stay nearby at the Holiday Inn Express next time I come to London.
Stayed 7 nights in May 2022

3/5 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
Need refined and fundamental scrub up
The tap, and the holders of hand wash and toiletries are all rusty and with dirt. There’s no table in the room, which made me hard to do some work. The mattress is worn down, I was on a double bed, one side of the bed was obviously more worn out than the other half, which caused me to have backache sleeping on it.
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just book it!
Rooms are small but convenient. Staff were lovely and accommodating at all times. Great location as nearest underground is a few minutes walk and easily accessible. Would highly recommend!
Stayed 2 nights in May 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and reasonable price. Very friendly helpful staff.
Stayed 1 night in May 2022