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Eden Plaza Kensington

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Quadruple Room, Multiple Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Executive Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
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Overview of Eden Plaza Kensington

Eden Plaza Kensington

3-star property

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
68-69 Queen's Gate, South Kensington, London, England, SW7 5JT

Explore the area

  • Popular LocationNatural History Museum3 min walk
  • Popular LocationHyde Park13 min walk
  • Popular LocationKensington Palace19 min walk
  • AirportLondon (LHR-Heathrow)30 min drive

Room options

About this area


Eden Plaza Kensington is located in London City Centre, a neighbourhood in London, and is near the airport and near a metro station. The area's natural beauty can be seen at Hyde Park, while Natural History Museum and Buckingham Palace are cultural highlights. Looking to enjoy an event or a match while in town? See what's going on at Stamford Bridge Stadium. Guests love the hotel's location for the sightseeing. It's also convenient for public transportation: Gloucester Road Underground Station is 4 minutes on foot and South Kensington Underground Station is 6 minutes.

What's nearby

  • Natural History Museum - 3 min walk
  • Royal Albert Hall - 10 min walk
  • Hyde Park - 13 min walk
  • Kensington Palace - 19 min walk
  • Stamford Bridge Stadium - 9 min drive

Getting around

  • West Brompton Underground Station - 3 min drive
  • Gloucester Road Underground Station - 4 min walk
  • Heathrow Airport (LHR) - 29 min drive

About this property

Eden Plaza Kensington

3-star hotel near Hyde Park
Take advantage of a round-trip airport shuttle, dry cleaning/laundry services and a bar at Eden Plaza Kensington. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
Other perks at this hotel include:
  • Continental breakfast (surcharge), an area shuttle and concierge services
  • Tour/ticket information, coffee/tea in the lobby and a computer station
  • A lift, bike parking and luggage storage
  • Guest reviews speak well of the overall value, helpful staff and proximity to public transport
Room features
All guest rooms at Eden Plaza Kensington include perks, such as climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access and safes. Guests reviews give good marks for the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 22-inch LED TVs with cable channels
  • LED light bulbs, heating and daily housekeeping



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Limited on-site parking
  • Off-site parking within 328 ft (GBP 50 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10 AM: GBP 9.95 for adults and GBP 5.95 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Bike parking


  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • Well-lit path to entrance


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding


  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels


  • 22-inch LED TV
  • TV channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee


  • Desk
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe

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88% of travellers were happy with check-in
Check-in from 2:00 PM - 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

This property is closed from 13 April 2022 to 31 December 2022 (dates subject to change).

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: GBP 9.95 for adults and GBP 5.95 for children (approximately)
  • Airport shuttle fee: GBP 99 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: GBP 99 (one-way), (up to 10 years old)
  • Nearby parking fee: GBP 50 per day (328 ft away)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eden Plaza
Eden Plaza Hotel
Eden Plaza Hotel London
Eden Plaza London
Hotel Eden Plaza
Eden Plaza Kensington Hotel London
Eden Plaza Kensington London, England
Eden Plaza Kensington Hotel
Eden Plaza Kensington
Eden Plaza Kensington Hotel
Eden Plaza Kensington London
Eden Plaza Kensington Hotel London

Frequently asked questions

Is Eden Plaza Kensington pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eden Plaza Kensington?

Limited spots are available.

What time is check-in at Eden Plaza Kensington?

Check-in is from 2:00 PM - 3:00 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at Eden Plaza Kensington?

Checkout is at 11 AM. Late checkout is available for GBP 50 (subject to availability).

Does Eden Plaza Kensington provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 99 per vehicle applies.

Where is Eden Plaza Kensington located?

Located in London City Centre, this hotel is within a 15-minute walk of Natural History Museum and Hyde Park. Stamford Bridge Stadium and Olympia Conference and Exhibition Centre are also within 2 mi (3 km). Gloucester Road Underground Station is only a 4-minute walk and South Kensington Underground Station is 6 minutes.

Can I cancel my reservation for free at Eden Plaza Kensington and receive a full refund?

Yes, Eden Plaza Kensington offers free cancellation on select room rates, because flexibility matters! Please refer to Eden Plaza Kensington cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 237 out of 915 reviews
5 - Excellent 26%
Rating 4 - Good. 401 out of 915 reviews
4 - Good 44%
Rating 3 - Okay. 172 out of 915 reviews
3 - Okay 19%
Rating 2 - Poor. 63 out of 915 reviews
2 - Poor 7%
Rating 1 - Terrible. 42 out of 915 reviews
1 - Terrible 5%




Staff & service




Property conditions & facilities



4/5 Good

not bad
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Walking distance to just about everything. Tiny room, but cozy and clean. I’d stay again.
Stayed 18 nights in Jun 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The place is clean and the service is good, but there is no view, and there is a little noise from some of the neighboring rooms.
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good London Hotel
As with most hotels in London the rooms are small but that's not a problem. Although small the rooms were comfortable. The staff were friendly and the hotel location was only a couple minutes walk from Gloucester Road Station with shops and pubs around. The History Museum is directly across the road if that's your thing. All in all I would recommend the hotel and consider staying here again.
Stayed 1 night in Jun 2021

4/5 Good

Verified traveller
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful front of house staff and location is great. Would stay again.
Stayed 1 night in Jul 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
My Stay at Eden Plaza Kensington
From when I walked into Eden Plaza Kensington it looked beautiful, what wasn’t beautiful was the receptionist attitude! I asked a simple question “How do you get to the rooms?” As I had never stayed at this hotel before but he had such a bad attitude just pointing and said “The lift is over there, your on the fifth floor!”. Anyway to the room, it was very clean and tidy especially the bathroom and was impressed with the shower. I had a view of a tree out the window but that wasn’t important to me. The bed was very comfortable when sleeping but I’d point out that there was a lot of traffic making noise through the night so if your a soft sleeper I’d wouldn’t recommend. I slept well and the pillows too were really comfortable and not too soft. In the morning there was a lot of noise with people checking out so if your someone who wants to sleep in then again I wouldn’t recommend. I was impressed with the great value I got especially being somewhat close to Central London. All in all, a great stay! Only that receptionist attitude on Check In disappointed me!
Stayed 1 night in Jul 2021

2/5 Poor

Verified traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I liked the place because of the location but the staff is a bit rude and unhelpful. When you ask them something they answer in a really rude tone.
Stayed 2 nights in Jun 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
beware of tiny family rooms
Location of the hotel is superb. The room was really tiny, it was a triple occupancy family room and it was way too small and absolutely not fit for purpose. This made the overnight stay really uncomfortable. However the person at the reception was very friendly and helpful, with his help we were able to select al much better quadruple occupancy family room for our 2nd night.
Stayed 1 night in Jun 2021