Eaton Square Hotel

2.5 star property
Hotel with 24-hour front desk, near Buckingham Palace

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Photo gallery for Eaton Square Hotel

Premium bedding, blackout curtains, iron/ironing board, cots/infant beds
View from property
Single Room | Bathroom | Shower, free toiletries, hair dryer, towels
Single Room | Living area | Flat-screen TV
Twin Room | Premium bedding, blackout curtains, iron/ironing board, cots/infant beds
Reviews
4.6

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
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Room options

Twin Room

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 12 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Double Room, Private Bathroom (external)

Highlights

Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Coffee/tea maker
Daily housekeeping
Iron/ironing board
  • 8 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Single Room

Highlights

Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Coffee/tea maker
Daily housekeeping
Iron/ironing board
  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Frequently asked questions

Is Eaton Square Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eaton Square Hotel?

This property doesn't offer parking.

What time is check-in at Eaton Square Hotel?

Check-in begins at 2 PM.

What time is check-out at Eaton Square Hotel?

Checkout is at 11 AM.

Where is Eaton Square Hotel located?

Located in London City Centre, this hotel is within a 15-minute walk of Victoria Station Travel Information Centre, Buckingham Palace and Sloane Square. Hyde Park and Westminster Abbey are also within 1 mile (2 km). Victoria Underground Station is 7 minutes by foot and London (ZEP-Victoria Train Station) is 7 minutes.

Eaton Square Hotel Reviews

Reviews

4.6
Rating 10 - Excellent. 15 out of 421 reviews" "
Rating 8 - Good. 65 out of 421 reviews" "
Rating 6 - Okay. 97 out of 421 reviews" "
Rating 4 - Poor. 107 out of 421 reviews" "
Rating 2 - Terrible. 137 out of 421 reviews" "

5.0/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

4.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location right down the road from Victoria station and friendly staff who allowed us to check in early as our room was ready. The room was comfortable with a nice bathroom facilities. The breakfast was minimal in what was left at 9 am, with breakfast finishing at 10 am.
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Our experience and stay in the Eaton square hotel are understandable with the hotel being under new management and undergoing slow but steady upgrades a renovations good luck
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 6 nights in Nov 2018

6/10 Okay

Carol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
New management saved us
Previous management took our money and ran. Overbooked shabby hotel with tiny rooms. Building owner brought in their staff to help us at the hotel next door, Topham Hotel and they were fabulous, Christina and Anna thank you for your hospitality.
Stayed 5 nights in Nov 2018

2/10 Terrible

DD, London

Disliked: Property conditions & facilities
Would not stay here again, nothing like the pictures shown!
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The location doesn't make up for the rest
On check in, the agent tried to upsell me to the "sister" hotel (where the service desk is) stating that the other hotel was "much nicer". When I turned them down they took me to a basement room in the Eaton Square building down the street. WiFi was sketchy and didn't cover the whole room. Later I discovered there were no towels, and phoned the desk. They told me to go back to the other hotel to collect my own towels. There were cobwebs on the lights, and very dirty grout in the shower. The carpet on the stairs to the room is frayed, and the paint on the walls throughout is old and chipped. The kicker was listening to the rats in the walls. I'm not making that up -- I took a video of the sounds.. chewing and chirping. On the other hand, the location is great. I could walk everywhere I needed to be. That said, I wouldn't stay here again.
Stayed 2 nights in Oct 2018

2/10 Terrible

Stephanie, Grimsby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely terrible - en-suite is a dirty smelly wet cupboard- literally- no cover over the mattress under sheet the throw had a suspicious stain on it flaking pint no head board - will never use again
Stayed 1 night in Oct 2018

2/10 Terrible

Robert, Pembroke, Bermuda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only positive about this hotel is the proximity to Victoria station. Otherwise, 1. The reception is not manned by an actual person at 8pm. You need to walk 5 doors down the street. 2. The room I was eventually shown was down in a deep, narrow stairwell to the basement. 3. The furniture in the room was old, dated and mismatched. 4. I did not see any amenities i.e. tv 5 The bathroom was not worth looking at. 5. No WiFi The sister hotel 5 doors down the street was the Tomphas I believe. I was offered a room there as an alternative. 1. The staff were cold and sulky 2. The room was on the ground level but one had to walk down a narrow, winding corridor, littered with vacuum cleaners, tools and other debris. 3. The furniture and bathroom was a bit better however there were stains everywhere, mould, marked walls and the 'twin bed' were two single beds that separated if you leaned on the middle. 6. I inquired about the tv not working. The gentleman receptionist told me he'd send a technician. 45mins later the female receptionist tells me that tv is out in the whole building and wouldn't be fixed until the morning. She was quite unapologetic. 7. They had the gall to charge me an extra £100 for the change. So i paid approx $260 to sleep in a filthy, cramped dump. 8. Yes, an 8th: No hot water in the shower so i bathed from the sink, standing on the floor.
Stayed 1 night in Sep 2018

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

Karen

Disliked: Property conditions & facilities
The hotel is excellently situated, and the service was adequate, it is just showing its age 😀
Stayed 1 night in Sep 2018