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Dorsett Shepherds Bush

Photo gallery for Dorsett Shepherds Bush

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Dorsett Shepherds Bush

VIP Access

Dorsett Shepherds Bush

4.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
Map
58 Shepherds Bush Green, London, England, W12 8QE

Explore the area

  • Popular LocationWestfield London Shopping Centre4 min walk
  • Popular LocationEventim Apollo19 min walk
  • Popular LocationKensington Palace6 min drive
  • AirportLondon (LHR-Heathrow)31 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

London

Near a metro station, Dorsett Shepherds Bush is in Hammersmith and Fulham, a neighbourhood in London with good shopping. The area's natural beauty can be seen at Hyde Park and Kensington Gardens, while Natural History Museum and Science Museum are popular area attractions. Madame Tussauds Wax Museum and ZSL London Zoo are not to be missed.

What's nearby

  • Westfield London Shopping Centre - 4 min walk
  • Eventim Apollo - 19 min walk
  • Royal Albert Hall - 6 min drive
  • Natural History Museum - 6 min drive
  • Kensington Palace - 6 min drive

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • London Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 31 min drive

About this property

Dorsett Shepherds Bush

4-star London hotel in Hammersmith and Fulham, walk to Westfield London Shopping Centre
Along with a bar/lounge, this hotel has a business centre and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages spoken

Arabic, English, French, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • To-go breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 15 per person
  • 1 bar

Restaurants on site

  • Shikumen
  • Jin

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • Digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.

Renovations and closures

The following facilities or services will be unavailable from April 1 2022 to July 31 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 60.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: GBP 15 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 458 out of 926 reviews
5 - Excellent 49%
Rating 4 - Good. 315 out of 926 reviews
4 - Good 34%
Rating 3 - Okay. 89 out of 926 reviews
3 - Okay 10%
Rating 2 - Poor. 38 out of 926 reviews
2 - Poor 4%
Rating 1 - Terrible. 26 out of 926 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na, stay was fine, clean etc
Stayed 2 nights in Jun 2022

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, really nice rooms. However, the reception staff had no knowledge of my extra perk to be redeemed, due to my Silver Expedia Rewards status. I think Expedia need to update their comms with hotels if they are promising an "exclusive perk"
Stayed 1 night in Jun 2022

2/5 Poor

Travelled with partner
Disliked: Amenities
I didn’t receive any bottle of wine in the room
Stayed 6 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but rail strikes were disastrous for our plans. Checked out a day early just to be sure we were close to LHR for morning flight.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents stayed here and said: The hotel was nice. Close to the trains and buses. Couple issues, the bathroom was so small that you had to turn side ways to go in and then close the door. The bed was very comfortable. The staff was very nice. Guest services and house keeping was great. If we asked for something they brought it up within a few minutes. Breakfast hours was too short. Not everyone eat between 7 and 10:30. There was microwave, I don't know if all hotels are like that in the UK. Considering we took the breakfast deal it would have been nice to sleep late and have break or bring it back to the room and wa it up when we were ready to eat. Overall, it was pretty good. I would stay again if the price was a little cheaper.
Stayed 8 nights in Jun 2022