Castleton Hotel

3.0 star property
Comfortable hotel, walk to Hyde Park

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Castleton Hotel

Exterior
Quadruple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets
Restaurant
Reception
Shower, free toiletries, hair dryer, towels
Reviews
5.4

Popular amenities

  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
164-166 Sussex Gardens, London, England, W2 1UD
  • Popular LocationHyde Park5 min walk
  • Popular LocationMarble Arch16 min walk
  • Popular LocationOxford Street4 min drive
  • AirportLondon (LHR-Heathrow)42 min drive
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Room options

Double Room

Highlights

Soundproofed
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
Wardrobe
  • 14.00 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room

Highlights

Soundproofed
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
Wardrobe
  • 14.00 sq m
  • Sleeps 2
  • 2 Single Beds

Quadruple Room

Highlights

Soundproofed
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
Wardrobe
  • 22.00 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Triple Room

Highlights

Soundproofed
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
Wardrobe
  • 18.00 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Single Room (1 single bed)

Highlights

Soundproofed
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable/satellite channels
Wardrobe
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

About the area

London

Castleton Hotel is located in London City Centre, a neighbourhood in London, and is in a shopping district and near a metro station. Royal Albert Hall and Natural History Museum are cultural highlights, and some of the area's activities can be experienced at Wimbledon Tennis Club and Twickenham Stadium. Looking to enjoy an event or a game? See what's going on at Lord's Cricket Ground or Stamford Bridge Stadium.

What's nearby

  • Hyde Park - 5 min walk
  • Marble Arch - 16 min walk
  • Oxford Street - 4 min drive
  • Royal Albert Hall - 5 min drive
  • Buckingham Palace - 7 min drive

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • The Bear - 3 min walk
  • Angus Steakhouse - 4 min walk
  • Sawyers Arms - 2 min walk
  • Bonne Bouche Catering - 4 min walk
  • The Dickens Tavern - 2 min walk

About this property

Castleton Hotel

Hotel near Hyde Park
Close to Marble Arch and Royal Albert Hall, Castleton Hotel has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Self-parking (surcharge), a local area shuttle and smoke-free property
  • A front desk safe, a 24-hour front desk and concierge services
  • Luggage storage and tour/ticket information
  • Guest reviews give good marks for the helpful staff, overall condition and location
Room features
All guestrooms at Castleton Hotel offer comforts such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Secured parking on site (GBP 30 per day)
  • Limited on-site parking

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid passport or ID copy.

Renovations and closures

This property is closed from 17 May 2024 to 16 May 2025 (dates subject to change).
This property will be closed from 17 May 2024 to 17 April 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured self-parking fee: GBP 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will not be accepted and will be returned to sender.

Property is also known as

Castleton Hotel
Castleton Hotel London
Castleton London
Hotel Castleton
Castleton Hotel London, England
Castleton Hotel Hotel
Castleton Hotel London
Castleton Hotel Hotel London

Frequently asked questions

Is Castleton Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Castleton Hotel?

Self-parking is available for GBP 30 per day. Limited spots are available.

What time is check-in at Castleton Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Castleton Hotel?

Checkout is at 11 AM.

Where is Castleton Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mile (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.

Castleton Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 23 out of 236 reviews" "
Rating 8 - Good. 47 out of 236 reviews" "
Rating 6 - Okay. 49 out of 236 reviews" "
Rating 4 - Poor. 50 out of 236 reviews" "
Rating 2 - Terrible. 67 out of 236 reviews" "

4.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

TATIANA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very small, everything is rusty, the walls are worn out, in the shower the water pools and you stand in a puddle while washing, the stairs are worn out, there is no air conditioning, you sleep with an open window and it's very noisy from the street, the hairdryer doesn't work, the shower walls are not very clean, the toilet is very cramped with no room for your knees. However, the bed sheets were clean, and we asked for a hairdryer and a fan, and they provided them. They also gave us 3 packets of instant coffee, tea, and sugar. Additionally, the picture when making the reservation does not match the reality.
Stayed 1 night in May 2024

6/10 Okay

Rifat

Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

marney

Travelled with group
Adequate for a short stay.
Stayed 2 nights in Apr 2024

2/10 Terrible

susanne

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Absolutely filthy … 2 shocking rooms so bad we didn’t stay and looked for another hotel so we could sleep in a clean, mould free room.
Stayed 1 night in Apr 2024

8/10 Good

Olga

Liked: Staff & service
Staff was polite and helped when needed. Location is very convenient.
Stayed 4 nights in Apr 2024

4/10 Poor

Sarah

Travelled with group
Disliked: Amenities, property conditions & facilities
This property was ridiculous. The bathroom was as small as an airplane bathroom. Clean... But ridiculously tiny. No chair to sit on in the room. Mattresses were so soft and squeeky. They didn't even bother putting a bed skirt on it. Just a very odd place to be.
Stayed 1 night in Apr 2024

8/10 Good

Denis

Liked: Staff & service
You get what you pay for. The location is unbeatable. Between Paddington and Hyde Park. Management could do a better job of fixing easy things - carpet stains, loose bathroom fixtures etc but honestly, the room rate you pay here competes with dorm hostel rates in London. So just set your expectations.
Stayed 2 nights in Mar 2024

4/10 Poor

Tamir

Disliked: Cleanliness, property conditions & facilities
The room was poorly maintained, clearly not maintained for a long time. It was also dirty. The mattress on the bed was completely worn out. The television did not work. The bathroom was extremely small. Finally, the room was close to machines that rattled annoyingly all day long. In this context, the price of the room was very high considering the state it was in.
Stayed 3 nights in Feb 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Carli

Liked: Staff & service
Disliked: Cleanliness