Best Western London Heathrow Ariel Hotel

Photo gallery for Best Western London Heathrow Ariel Hotel

Primary image
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Best Western London Heathrow Ariel Hotel

Best Western London Heathrow Ariel Hotel

3.0 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
118 Bath Road, Hayes, England, UB3 5AJ

Explore the area

  • AirportLondon (LHR-Heathrow)6 min drive
  • Popular LocationStockley Park12 min drive
  • Popular LocationBrunel University16 min drive
  • Popular LocationTwickenham Stadium20 min drive

Choose dates to view prices

About this area

Hayes

Best Western London Heathrow Ariel Hotel is located in Heathrow Villages, a neighbourhood in Hayes with good airport proximity. Natural History Museum and Pinewood Studios are cultural highlights, and some of the area's landmarks include Hampton Court Palace and Marble Arch. LEGOLAND® Windsor and Royal Botanic Gardens, Kew are also worth visiting.

What's nearby

  • Syon Park - 11 min drive
  • Stockley Park - 12 min drive
  • Ealing Broadway Shopping Center - 15 min drive
  • Brunel University - 16 min drive
  • Twickenham Stadium - 20 min drive

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Heathrow Terminal 1-3 Underground Station - 18 min walk
  • Heathrow Airport (LHR) - 7 min drive

About this property

Best Western London Heathrow Ariel Hotel

3-star Hayes hotel in Heathrow Villages with conference centre
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and a business centre.
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

Arabic, English, Hindi, Polish, Portuguese, Romanian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 4 AM to 11:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 15.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Junction Restaurant

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (350 square feet of space)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: GBP 15.95 per person (approximately)
  • Airport shuttle fee: GBP 5.50 per person (one-way)
  • Self-parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 331 out of 1006 reviews
5 - Excellent 33%
Rating 4 - Good. 408 out of 1006 reviews
4 - Good 41%
Rating 3 - Okay. 154 out of 1006 reviews
3 - Okay 15%
Rating 2 - Poor. 54 out of 1006 reviews
2 - Poor 5%
Rating 1 - Terrible. 59 out of 1006 reviews
1 - Terrible 6%

4.1/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities

3.9/5

Eco-friendliness

3/5 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
Cleanses was poor, trash can at the bathroom with toilet paper and Kleenex, lip stick on glasses.
Stayed 1 night in Aug 2022

3/5 Okay

Liked: Cleanliness, staff & service, amenities
Some areas stiĺl under renovation but the furniture, fittings and caprts in the room i booked looked tired. Room services option left me confused. I called the reception and they said it worked ans when i finally got thru i was told to leave the room and order from the bar downstairs. Which i did and the food was later brought to my room. Why have room service if the customer is required to leave the room to make an order?????
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception area looks reasonable and staff are friendly, efficient and helpful. Rooms are small but functional. Good shower and AC system. Restaurant food and service was good. Convenient bus service from T5 (bus 423 platform 6 T5 arrivals) but it’s a bit of a walk from the bus stop (Hatton rd north) to the hotel (300m approx? - not much fun with bags in rain). There’s a shuttle from hotel to airport but discovered bus before finding out about shuttle details from airport to hotel.
Stayed 1 night in Aug 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the easy access to the airport, cleanliness, modern lobby, basic but comfortable room, No A/C and the noise of the planes is during the day only, , but i had a good night of sleep, i would go back
Stayed 1 night in Aug 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities
Friendly, efficient service
Stayed 1 night in Jul 2022