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City Stays São Lázaro Apartments

4.0 star property

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A short walk from Rossio Square and Avenida da Liberdade, City Stays São Lázaro Apartments has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi

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About this property

City Stays São Lázaro Apartments

  • Upscale apartment near Rossio Square
  • Close to Avenida da Liberdade and Santa Justa Elevator, City Stays São Lázaro Apartments has plenty to offer. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
  • A round-trip airport shuttle (surcharge) and a lift
  • Room features
  • All guestrooms at City Stays São Lázaro Apartments boast comforts such as free WiFi and sound-insulated walls.
  • Other amenities include:
    • Kitchenettes with full-sized fridge/freezers, dishwashers and microwaves
    • Ovens, toasters and stovetops

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Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

There is no front desk at this property

Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your passport after booking

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Guests are recommended to download the property's WHATSAPP mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • A damage deposit of EUR 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 10 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 81872/AL, 81915/AL, 81873/AL

Frequently asked questions

Is City Stays São Lázaro Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Stays São Lázaro Apartments?

This property doesn't offer parking.

What time is check-in at City Stays São Lázaro Apartments?

Check-in start time: 4:30 PM; check-in end time: midnight.

What time is check-out at City Stays São Lázaro Apartments?

Checkout is at 11:00 AM.

Does City Stays São Lázaro Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 10 per person applies.

Where is City Stays São Lázaro Apartments located?

Located in Lisbon City Center, this apartment building is within a 15-minute walk of Avenida Almirante Reis and Rossio Square. Avenida da Liberdade and Santa Justa Elevator are also within 1 mile (2 km). R. Palma Stop is only a 4-minute walk and Intendente Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.0

Cleanliness

8.6

Amenities

9.6

Property conditions & facilities
Rating 10 - Excellent. 23 out of 32 reviews
Rating 8 - Good. 5 out of 32 reviews
Rating 6 - Okay. 3 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

Reviews

Verified

10/10 Excellent

Irene

Liked: Cleanliness, property conditions & facilities, communication
Excellent stay and location, very clean and supplied with everything needed. Great host as Well. Thank you very much.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Aminul

Liked: Cleanliness, room comfort, communication
Apartment was perfect for our family. Very clean and spacious. Great location. Lots of shops and restaurants nearby, and also very close to centre within walking distance. Communication was reslly good, quick to respond. Would recommend to others and would definitely stay here again.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing and super clean
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Shachi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean convenient place to stay. Close to amenities.
Stayed 4 nights in May 2024
Verified

6/10 Okay

Marita

Lisboa

The apartments is ok, it's autum however its humid and a bit hot and one of the room air-conditioning is not working the managements lend us electric fan, there are shops and restaurants near the apartment.The city centre is walkable the bus stop is just in front of the apartment.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jessika

Liked: Cleanliness, room comfort, communication

Great hospitality

Fresh and well cleaned. Great host and easy to access everything. If I’m going back I will book the same hotel
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Sihle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Such a great property! We booked a two bedroom by mistake & the team happily gave is the option to upgrade to a the bedroom within a few hours as it was readily available. The area was amazing with everything necessary close by (groceries, convenience stores, etc.) and only a short walk from the famous Rossio Square.
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, property conditions & facilities, communication
The location was great. No more than a 20 minute walk to shopping and food. There was bus stop right outside and the train was a short walk. We took an Uber everywhere but the option of public transportation was easily available. The property itself was clean and nicely decorated. Access was simple and straight forward. The property manager communicated well and responded to questions in a timely manner. I would stay there again.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Kristy

Liked: Cleanliness, property conditions & facilities, communication
We were very satisfied with property. Very clean, modern Cleaning supplies weren’t provided enough but they told us when we book the room. They had washing machine and hair dryer but it wasn’t on the description. So we were more happy Pretty much we were satisfied
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Mirjana

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was clean and modern. Check in was easy, Sebastiao met us at the apartment. The building is newly renovated and spotless as are all the kitchen appliances and shower. Only complaint is that the provided towels were quite old and worn out and didn’t match the luxury of all of the other parts of the apartment. Otherwise all was great. It’s a short 15 minute downhill walk to the Lisbon city centre and Rua Augusta with an easily accessible grocery store within 5 minutes. Great stay.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

liana

Liked: Cleanliness, amenities, property conditions & facilities, communication
They were very nice to us. We arrive from a cruise at seven in the morning and the lady told me that I can put my luggage inside the place around 10:00 Am that was awesome. they remodeled a place maybe six months ago they have a brand new elevator .the view from the windows were beautiful a colorful terraces a beautiful pool outside the main window. The air conditioners were brand new, The kitchen is kept immaculate. I have no complaints and I will return God willing, thank you again for your hospitality
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Pansau

Liked: Cleanliness, amenities, property conditions & facilities, communication
One of the cleanest , friendliest places we have stayed in
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Gita

Liked: Cleanliness, property conditions & facilities, communication
Very nice appartment, easy acces, very clean.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

JANINE L R

Liked: Cleanliness, room comfort, communication

Beautiful

Was so nice!
Stayed 6 nights in Jun 2024
Verified

8/10 Good

Tiina

Liked: Cleanliness, amenities, property conditions & facilities, communication
The flat was great for 5 persons.
Stayed 4 nights in Feb 2024
Verified

8/10 Good

Laura Susan Caroline

Liked: Cleanliness, property conditions & facilities
The property was excellent and very good for getting in to the centre. We were a bit disappointed that the gardeners let themselves in without warning - this was a mistake but was unexpected. The accommodation was lovely and high spec.
Stayed 6 nights in May 2024
Verified

8/10 Good

Carmen

Liked: Cleanliness, communication
Disliked: Amenities
Unit was clean and spacious overall but. Bathrooms could be better/cleaner. Also, towels were too thin. I do t think I would stay in that area again. Although it was only 10 minute walk away from Rossi square, there wasn’t much around the unit. It was a neighborhood unit.
Stayed 5 nights in Sep 2024
Verified

6/10 Okay

Beatriz

Liked: Property conditions & facilities
Hello the property was good but is surprising about the taxes you need to pay out the packet no body say anything the charge more that say in the paper, another thing is no WhatsApp phone number for the people call in case of emergency , in my case we stock on the elevator I call many times but not one answer I glad I called 911 and they help us but the apartment does not have a paper o number we can used in case of the emergency , anything else was great thanks
Stayed 3 nights in Sep 2024
Verified

4/10 Poor

Irina

Liked: Room comfort
Disliked: Communication

Wouldn’t book again

This place was just okay and I personally wouldn’t book again. Not having a place to store luggage before check-in (not mentioned anywhere that I could find), check-in not being until 4:30PM, no mention of needing to pay the nightly fee in cash only, and not so great communication when asking questions contributed to this rating. I’m usually pretty open and chill to all experiences, but this wasn’t good at all. When we finally got in, and took our shoes off, our feet were black and dirty after walking around to see the rooms. Things were tidy but not clean. Also, while we were aware of not having any cleaning services, the soap situation was subpar. The only two pros were the size (enough for 6 people) and having a kitchen. The location is very close to a hospital so we heard ambulances all night long.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Loïc

Liked: Property conditions & facilities
Disliked: Cleanliness
Très bel appartement, très lumineux et spacieux mais dommage qu'il ne soit pas très propre à notre arrivée (poussières au sol et cheveux dans les chambres). Le sèche cheveux est de faible intensité. Peu d équipement en vaisselle, par exemple 3 cueilleres à café pour une location pouvant aller jusque 6. Pas de filtre à café pour la cafetière et pas de sac poubelle d'avance. Un volet ne fonctionnait pas dans une chambre. L'abattant de toilette était cassé dans une salle bain. Aussi, nous avons vraiment du attendre l'heure, 16h pour pouvoir entrer malgré un temps pluvieux. Le Mr n a pas voulu nous laisser entrer avant prétextant que le ménage n'était pas fini alors que nous avons attendus 2h dans les escaliers car la porte de l immeuble était ouverte et le ménage était fini. Pas arrangeant.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Federica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wir fanden unseren Aufenthalt super! Die Wohnung war ein Traum! Die oberste Wohnung hat einen schönen Balkon und allg. war die Wohnung sehr stilvoll eingerichtet. Die Wohnung an sich war auch sehr sauber. Der einzige Kritikpunkt, den ich habe gilt für die Sauberkeit des Hauses. Im Flur könnte man mal wieder sauber machen, da das ja auch der erste Eindruck von Gästen ist, die das Haus betreten. Sonst war alles super.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

ROSSANA

Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Milene

Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

JOSENISE

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Monika

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Oct 2024