Level 21 Mall

Fabulous hotel, the staff is amazing and really cares about the guests (not the level of mediocre service that you see in touristy areas such as Kuta / Canggu). We stayed during weekdays for two nights and I wish we stayed there for a week. There are daily activities at the hotel, free shuttle to the main area and a spa-center on site. Recommend!

The hotel was very clean and our 2 apt complex lovely. What I would note is the bright light from the streetlight outside our villa shone straight onto my pillow which meant I couldn’t sleep on that side. Also there is a large building site next door, which wasn’t noisy other than the odd truck going up and down - we hadn’t been told about the building works. But it was ok for us though it may get busier. Staff very helpful and lovely. Free shuttle to run you around Nusa Dua which was great. Beach club was nice. Breakfast and dinner was delicious and dinner was reasonably priced compared to the rest of Nusa Dua. Over all beautiful accommodation and service.

We had an incredible stay at Sumitra and couldn’t recommend it more highly. Everything was exceptional from the moment we arrived. The food was absolutely delicious, the service was warm, attentive and genuinely outstanding, and we were pleasantly surprised by how reasonably priced everything was. The location was perfect for us—peaceful and away from the hustle and bustle, yet only a short bike ride to restaurants, beaches and anything else we wanted to explore. The complimentary bikes were one of the highlights of our stay and made getting around so easy and enjoyable. The spa was another standout. We had some of the best massages we’ve ever experienced, and it was the perfect way to relax during our holiday. We would absolutely stay here again and wouldn’t hesitate to recommend Sumitra to anyone looking for a beautiful, relaxing stay with exceptional hospitality.