We have stayed at this property many times since Covid, we returned in May 2023
The Staff are excellent especially Lintang at the concierge who always greets you with enthusiasm and is so friendly
Sumawan is very friendly and professional, he helped us to change rooms as we had 2 single beds which should have been a double
Sumawan went out of his way to resolve the problem, what a great team you have at this resort, the breakfast is to die for, the pool is so clean and inviting, the location is excellent we will revisit, Sanur is laid back unlike Kuta which is so extremely busy but fun if you like crowds