It was absolutely horrific, had to wait 3 hours to check in, got into my room and the toilet seat fell off aswell as there was dust all over the skirting boards, cobwebs around the sealing, the radiator was stuck on full all night, got woken up at 7am by one of the members of staff shouting at each other! Tried complaining at reception on the way out and she was foreign and tried acting like she didn’t know what I was saying! the bathrooms flooring was peeling up and was just laid on top of the old stuff, one mug had a hair in also.