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Rating 10 - Excellent. 6615 out of 10832 reviews" "
Wanted to experience this newest resort. Was great, amazing rooms with wonderful pools. Had a great time and loved our room with the amazing strip view and expansive shower. Great place to stay--distant from other places on the strip--but uber made it simple to go anywhere! Loved it...we were actually in the Conrad.
Sabrina
Stayed 2 nights in May 2024
Response from Jack, Guest Relations on 25 May 2024
Sabrina! Thank you for your kind comments about our resort. We do hop you come back and stay with us again.
Upgrades where spectacular with my Expedia Gold membership. Upgraded to premium sweet no questions asked. Offered free parking onsite. Late check out no questions asked. I stay at a lot of hotels and this took the prize
rosalie
Stayed 2 nights in May 2024
Response from Henry - Guest Relations on 23 May 2024
Hello Rosalie, thank you for taking the time and leaving us a 5 out 5 rating! We would be honored to welcome you back in the future!
Thank you for sharing your 5-star rating with us. It is wonderful to know you found your stay enjoyable and we would be honored to welcome you again soon.
10/10 Excellent
Ganna
Travelled with family
22 May 2024
Liked: Property conditions & facilities
Ganna
Stayed 2 nights in May 2024
Response from Kimberly on 22 May 2024
Thank you for sharing your 5-star rating with us. It is a pleasure to know you enjoyed your stay and we hope to welcome you again soon.
Pro: clean room, access to mall, walkable to the strip.
Cons: No complimentary water, coffee, kettle
Jenny
Stayed 3 nights in May 2024
Response from Kimberly on 23 May 2024
Thank you for your review Jenny. We appreciate you sharing your pro's and con's for others to consider. It would be a pleasure to welcome you again in the future.
I went when the hotel was new/remodel and the rooms were very nice and good size for the price. The casino is so nice and fancy. Everything so clean and good food restaurants
Marleny
Response from Kimberly on 23 May 2024
Thank you for sharing your 5-star experience Marleny. We're pleased to know you enjoyed your time with us and we sincerely hope to welcome you again soon.
Amazing location plus they have Wallys and we love it there for breakfast. The only observation is to have more staff by the pool not enough servers to provide quality fast service when is 100 degrees out
Francia
Stayed 3 nights in May 2024
Response from Kimberly on 21 May 2024
Thank you for sharing your experience Francia. We are glad to know you enjoyed the resort and found Wally's to be enjoyable and we're pleased to have them as a part of our property. In regard to the pool team, it is through feedback such as yours that allows us to better improve our services and ensure we are working towards complete guest satisfaction. We look forward to welcoming you again in the future.
I stayed here with my boyfriend for four nights. The resort was perfect! We got a free upgrade to the Conrad and the room/view was spectacular. The hotel was super clean and the hallways smelled amazing. The staff was super friendly and tended to our every need. Highly recommend if you are taking a trip to Vegas. Whenever I come back I will definitely be staying here again.
Jamilexi
Stayed 4 nights in May 2024
Response from Kimberly on 21 May 2024
Thank you for detailing your experience Jamilexi. It is great to read of the wonderful time you and your boyfriend had during your stay. it would be an honor to welcome you again in the future and be your choice resort when visiting Las Vegas.
Thank you for sharing your 5-star rating Solomon. We're glad you had an exceptional experience. It would be an honor to welcome you again in the future.
Thank you for this lovely review Carlos. We're pleased to know you enjoyed the variety offered and the cleanliness of the Resort. it would be an honor to welcome you back again in the future.
Thank you Jorge. We're pleased to know we've had the pleasure of welcoming you twice to the Resort. It is our hope to have many opportunities to welcome you again and continue to show you this 5-star experience.
Nice resort, plenty of dining options. The staff seems unmotivated and non existent.
Debra
Stayed 5 nights in May 2024
Response from Kimberly on 19 May 2024
Thank you for your feedback Debra. We're glad you enjoyed the dining options on property but it is disheartening that you found the team to not have a warm and welcoming demeanor. Rest assured, our leadership will be reviewing your experience for opportunities to better our guest services. We hope we can welcome you again in the future.
Thank you Morayma. We are grateful you've taken a moment to share your experience. It is our hope you may one day allow us a chance to welcome you back.
Overall it was great, my only critique is a lot of the food court options were not open. They need to have more consistent hours of operation for quick food options. The pool is AMAZING
Randy
Stayed 2 nights in May 2024
Response from Kimberly on 19 May 2024
Thank you for your review Randy. We're glad you had a great time and we equally appreciate your feedback for our review. Rest assured, our leadership is always reviewing these comments for ways to better improve our guest experience. It would be a great pleasure to welcome you again soon.
The room upgrade was a little over priced for what we actually ended up getting, but it was a really nice place to stay. We just wouldn't recommend getting the upgraded room.
grace
Stayed 2 nights in Feb 2024
Response from Kimberly on 19 May 2024
Greetings Grace. We are glad to know your visit was enjoyable and hope you might look forward to future visits to stay with us.
Greetings Vicki. Thank you for taking a moment to share your rating. How wonderful to know you visit was worthy of a 5-star rating. We hope to welcome you again soon.
Very clean. The staff were super friendly. Beautiful resort. I would definitely stay again!
Michelle
Stayed 3 nights in May 2024
Response from Kimberly on 19 May 2024
Thank you Michelle. Your review is greatly appreciated. It is a pleasure to read of the enjoyable stay you had and it is an honor to know we may have a future opportunity to welcome you again. Safe Travels.
Terrible experience with this hotel. Didn’t get room service one day. Lost my key from the room and been waiting 50 minutes in the line at 9 pm to get back . In the line was 4 people. Have to pay for parking .Does not have a breakfast.
Oleksandr
Stayed 3 nights in May 2024
Response from Kimberly on 23 May 2024
Thank you for detailing your recent experience Oleksandr. We're sad to know your visit was not what you would expect and that you experienced any delayed services. This is not the standard of our hotel and we are always looking for ways to better our services. We sincerely hope to welcome you again in the future to improve your experience.
Thank you John. Your wonderful review is greatly appreciated. It is a pleasure to know you enjoyed your time with us and we hope to welcome you again soon.
2/10 Terrible
Kevon
17 May 2024
Disliked: Cleanliness
Kevon
Stayed 1 night in May 2024
Response from Jack, Guest Relations on 18 May 2024
Thank you for your feedback. We hope you come back and stay with us again soon.
Thank you for your 5-star review. We're pleased you enjoyed your stay and hope to welcome you again in the future.
4/10 Poor
Harry
Travelled with partner
17 May 2024
Disliked: Property conditions & facilities
Average at best and pretty dead on a weekend.
Harry
Stayed 3 nights in May 2024
Response from Kimberly on 19 May 2024
Thank you for sharing your feedback Harry. We hope you might give us a future opportunity to welcome you again for a chance to improve your experience.
When we first go to our room, we noticed it was not clean, we found a eye brow tweezer and champagne cork on the floor. I called the front desk and they changed our room immediately. The second room was clean and complaints.
SATYANAND
Stayed 3 nights in May 2024
Response from Jack, Guest Relations on 17 May 2024
Thank you for your feedback. We will be sure to share your comments with our Housekeeping Team.