Search Hotels Near Kensington Dog Run, New York

"I recently stayed at the Hilton New York Downtown and unfortunately had a very disappointing experience that I feel compelled to share. One of the most concerning issues during our stay was the lack of hot water. After a long day in cold New York weather, my elderly parents and I returned to our room expecting basic comfort, only to find that there was no hot water available. This forced us to shower in cold water, which was extremely uncomfortable and unacceptable—especially given that my mother has asthma. Situations like this can directly impact health and well-being, and I was quite dissatisfied that such a fundamental amenity was not available when needed. Additionally, we experienced a very alarming and frightening situation late at night. Around 2:00 AM, a group of 4–5 intoxicated men came to our door and attempted to open it. They remained outside our room for approximately 30–40 minutes, creating a highly distressing and unsafe environment for us. As guests, we expect a basic level of security and peace of mind, but this incident made us feel vulnerable and deeply unsettled. Overall, this stay did not meet expectations in terms of both comfort and safety. I hope the hotel takes these concerns seriously and improves their service and security measures to ensure that future guests do not have to go through a similar experience."

"Bijou was wonderful "

"Great Breakfast, Early Check-in, and Perfect Location"

"Clean room but Ash burned through sheets , smelled like cigarettes… the shower head broke off and the repair Guy told me he was off shift so he doesn’t know what to tell us, came upstairs and attempted to fix jt but then told us he couldn’t and ran out of our room. I also booked for a coty view room , which means not on the 1st floor. Besides that nice stay … will be attempting to stay COMFORTABLY again. "

"Great staff very friendly! Clean rooms very comfortable. "

"The staff was so so nice, the spaces are thoughtfully designed and everything is clean. Would definitely recommend!"

"Beautiful environment and room accommodations. Loved the filtered water in the room. The robes are amazing! In room lighting could be brighter.Walls too thin..heard upstairs and outside noise each night we stayed. Told front staff but no offers to relocate us were given. "

"All the staff was great. Jessica in particular was a joy. Great location & beautiful facility. Only issue that I meant to bring to the attention of the staff was that the shower tended to leak & puddle on the floor at there was no rubber guard on the bottom of the door. "

"Good clean room"