8/10 Good
Jana
Travelled with family
11 May 2024
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a bit chaotic (so many people in a small lobby area) and for the price, the breakfast was terrible. We picked a nicer hotel in Brooklyn and didn't expect the breakfast to be like something at a budget hotel. Very disappointing. And I was always having to ask for black tea bags - it was like they were hiding them in the kitchen. The room was tight, as per NYC, but one of the beds was so close the the bathroom slide-door it was a bit awkward. Beds were comfortable, shower was nice. Room was quite stuffy and the fan was super loud so you don't want to sleep with it on. Long waits for the elevators. It was only ok for over 400$ a night. We paid same as Times Square rates and didn't get near the perks. Not sure why we're paying resort fees. Also, the parking is an independent place, not affiliated with the hotel. That said, it is way more expensive than the other places nearby so I suggest checking SpotHero for parking rates.
Jana
Stayed 2 nights in May 2024