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"I just wanted to leave a huge thank you to one of the staff members here for being so kind and accommodating during our stay. She went above and beyond to help me and my mom, including making sure our rooms were beside each other, which truly meant a lot to us. From the moment we checked in, she was welcoming, patient, and genuinely caring. You can tell when someone actually enjoys helping people, and she absolutely made our experience better. Hotels are remembered because of people like her. Thank you again for your kindness and amazing customer service!"

"parkign was easy and secure, clean rooms, clean building, nice staff"

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"Cleanliness: 5. Very cleaned room with no foul smells Staff: 3 - no warm greeting, very automated. No smiles. Hotel room: - 2. While the room was clean, it had a few issues. This was a suite. The suites are located on the second floor right in front of the loud lobby. At all times you’re able to hear loud noises and people laughing and talking. Not an ideal location. Lights next to bed buzzed all night, very annoying. The electrical outlet in the bathroom didn’t work which was a huge inconvenience. The hotels “store” are unbelievably expensive. Disney prices, is ridiculous. "

"Parking was easy, "

"Attended Gaylord Texan for a conference. No complaints. Beautiful property with excellent service. The catered food from the hotel at the conference was also great. "

"Amazing service always"

"Front desk staff is practically null. Also left my room without housekeeping one day. Told them, didn’t even care about it. Also didn’t care about trying to do a late check out. Little perks that a 5 star hotel shouldnt pass unnoticed. Otherwise, the hotel is beautiful, clean and in a great place. "

"Its was fun and good experience a"