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"I reserved a room with a balcony, when I got there the front desk attendant told me that I was getting an upgrade. It was a downgrade and they wouldn’t give me the difference back between the two rooms. So I canceled it, but I don’t think they actually canceled it…still trying to find that out."

"Room wasn't properly clean . Molds on the shower curtains . I don't think they even change the bed sheets."

"The "presidential suite" was disgusting. The bahtroom tiles were all cracked and some paint or something olds residue was on it I can suppoly pictures and the valet was rude. Also restaurant was closed when needed. Wont book here again."

"Terrible place to stay"

"Highly recommended"

"I stayed here while my significant other was at nearby Medical City hospital. It was a very nice room, and close to so many restaurants."

"The hotel was within walking distance of many of the things we wanted to see in San Antonio. The staff was super friendly and helpful."

"Exceeded expectations"

"Hotel is in a good location. The building is definitely dated. It is obvious they try to maintain it the best they can. The only complaint was the smell perhaps due to the pet policy. However, for the price it was tolerable."