Search Hotels Near Gaylord Texan Convention Center, Dallas

"Room was basic, they had some water heater issues so we never got hot water in our room during our two night stay. Could have done a better job cleaning up the debris from the workers. "

"There was a convention of bunch of high schools. Lots of kids running around and making noise at late night. They put us in the vine tower with all the kids were. Wy husband had to call concierge to complain about the noise.? "

"This property gave my room away after I prepaid for the room for the night. "

"food great and great service."

"If I could give them a 0, I would. It’s obvious that they are under new management. This used to be a nice clean reasonably comfortable hotel. The room was clean. But there seemed to be an issue with the AC and the halls and rooms were very humid. Had to ask for creamer for coffee two days in a row. None on coffee bar at any time. The part that gets them a 0 stars is after one night there, we left to go to a better hotel. And, they still tried to charge us for the week’s stay that we had originally booked. Even though, we personally went down to check out, the clerk could not assure us that we would only be charged for the one night. He kept saying he had to ask the manager if it could be refunded. This seemed fishy to us, so we contacted the credit card co to let them know we had left and not to approve any other charges. They tried to run it thru anyway about 4 days later after our initial stay woukd have ended. "

"Great staff very kind"

"Great fun for kids. "

"The property was very clean and spacious, the staff were friendly. My flight was delayed so I stayed here for one night, and I would definitely stay here again."

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