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"Staff was extremely courteous. Since my stay included breakfast, this hotel serves the best breakfast spread and the serving staff is very responsive as well. The only downside to this hotel is that the rooms don't have closet space so no matter how many number of nights you are staying with them, you have to live out of your suitcase, which is not my style - and for those who don't care about this - I would highly recommend this hotel. "

"The entire experience was wonderful. From the minute we arrived till the time we left. All of the staff was very attentive and professional. Our room was very clean and quiet. The buffet breakfast is amazing. We will definitely book this hotel again if we return to Mumbai "

"Great staff, breakfast, and view from the pool!"

"Excellent historic hotel with great service! Restaurants on site are also very good"

"Everything was exceptional, very hospitable staff. Got upgraded to the Palace. "

"The staff was super kind and helpful. They were extremely polite and ready to attend to our every need. The room was spacious and clean, and it also came with good quality amenities, like Dove shampoo, conditioner and soap. The breakfast was also very good and the staff served us with typical food."

"My first time in this hotel. I quite liked it. The staff is helpful, the room is comfortable and the location is tops :-)"

"Wonderful staff who helped when my elderly father was sick. We stayed in a large family room, watch feels like a mini apartment, ideal for a family of three or four.. This is our second stay here.. The staff remembered us fondly from last year..it is located in a quiet, beautiful part of Mumbai and the hotel itself is an historic building..Will certainly stay again next time my family is in Mumbai."

"Wonderful team looking after us, thank you. Rooms were clean. Food was excellent. Everyone so friendly and went out of their way to help at every opportunity. We had a great time!"