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"This fantastic hotel provides exceptional service and a friendly staff. The full buffet breakfast is an excellent way to begin your day. We also particularly enjoyed the tea time and the tranquil outside areas on the terrace and the third floor. Additionally, there is a currency exchange machine and laundry machines are available."

"Great location - connected to train "

"This was a very nice and convenient place to stay the night before our flight home. We enjoyed dinner at the bar-higher priced than we were paying on the rest of our trip in Japan, but reasonable for airport prices. The room was clean and very comfortable. Our view was of the drop off area at Terminal 3 which was busy, but surprisingly quiet in our room. The bathroom was really clean, with a large walk in shower. The accessibility to Terminal 3 was excellent-a short walk out the lobby and around the corner. We went back into Tokyo on our last morning there-taking the subway & airport monorail was easy, although it is about a 30 minute ride. I am glad we stayed in Tokyo (Shibuya) while we were sightseeing earlier in our trip, but this is definitely a prime location & comfortable stay for airport departures and late arrivals."

"Pretty much everything is great, but solo travellers may feel a bit unsafe because of the surroundings, especially if it's your first time in Tokyo."

"The staff was top notch. The hotel was nicely located near Ginza shopping area and close to many food options. Convenient marts located downstairs from the hotel. Overall, we had a wonderful stay. "

"Amazing stay!!! Unfortunately the Godzilla head was under construction which was a bummer but I loved staying here and if I’m back in Japan I’m coming back here! Rooms were small but very functional and comfortable! "

"Very helpful and friendly staff, very close to Shinagawa Station, clean and good sized room. Excellent !!"

"I recently stayed in April 2025 everyone was nice and very helpful. I felt safe in the area at night when I explored the city being out til 12am. It’s convenient the train station wasn’t far at all I love that I wasn’t far from Shibuya or Shinjuku or Akihabara I love Japan going back😊💕"

"Professional service: really clean and location is 5 stars"