Kandapola Trip

Best part of the experience Clean room and attentive staff. Areas for improvement Frequent electricity power cuts, wall plug sockets not designed optimally. Doesn’t include breakfast like most hotel at this price.

Really loved the staff. The hotel is in a great location. Private access to beach. Bueatiful scenery. The only thing that I did not like about this hotel is that the beds are unfortunately hard as a rock. I loved that they had netflix though!

Everything was perfect, genuinely nothing to fault with this resort. Staff were so nice and friendly, the facilities were 10/10 and the food was amazing at their restaurant. The pool setup was very relaxing, overlooking a nice mangrove river with lots of wildlife. The rooms were also massive, clean and modern and I had a great 3 night stay here, I wouldn’t hesitate to book a stay here again when visiting Sri Lanka.

Great location and hotel design but terrible terrible terrible customer service because the hotel management is sorely lacking any systems to ensure a good stay. There are so many issues here - the staff don’t seem to care, drink and food orders never arrive, despite repeated requests and even the offers of free food from management to address the issues experienced didn’t arrive. Many customers are experiencing the same issues. Definitely not worth the cost, stay elsewhere!

Our stay in the garden villa was really great. It was clean and spacious with a semi outdoor bathroom. The pool area was straight in front of the ocean so you could watch the waves from your sunbed. Surf board hire was cheap with a large range of boards. Drinks were cheap and food yummy.