"Arrived at the hotel, that we had used many times before and much liked, to find a building site. Totally covered in scaffold with upper floors and external areas being remodelled and extended. Very noisy and dusty. We left after a short stay. The staff were very sympathetic and embarrassed. There no mention of any of this through the booking process in spite of email contact with the hotel or from Expedia who actioned the arrangement. Very disappointing."
"Arrived at the hotel, that we had used many times before and much liked, to find a building site. Totally covered in scaffold with upper floors and external areas being remodelled and extended. Very noisy and dusty. We left after a short stay. The staff were very sympathetic and embarrassed. There no mention of any of this through the booking process in spite of email contact with the hotel or from Expedia who actioned the arrangement. Very disappointing."
"Great staff, great stay, the room was in great condition and it was set up exactly the way we needed. The staff went above and beyond to help us. Amenities were great, they had everything that you could need. The only point I would add is the the shower could have a sliding door to keep the water inside but otherwise no complaints at all."
"Great staff, great stay, the room was in great condition and it was set up exactly the way we needed. The staff went above and beyond to help us. Amenities were great, they had everything that you could need. The only point I would add is the the shower could have a sliding door to keep the water inside but otherwise no complaints at all."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Having stayed at this hotel for a number of years we have found no other hotel surpasses this in terms of personalised service and hospitality . When I read the negative reviews I actually wonder if its the same place . All hotels have issues ; if you have one bring it to their attention . Mr Arora is a very inter-active VC/GM and accords his personal attention to any concern . How many hotels can claim that ? Location is the best ; and the food is also good . Here you are never one of a crowd ....
Having stayed at this hotel for a number of years we have found no other hotel surpasses this in terms of personalised service and hospitality . When I read the negative reviews I actually wonder if its the same place . All hotels have issues ; if you have one bring it to their attention . Mr Arora is a very inter-active VC/GM and accords his personal attention to any concern . How many hotels can claim that ? Location is the best ; and the food is also good . Here you are never one of a crowd ....
Shandi
Reviewed January 19, 2015Reviewed January 19, 2015
Taj Wellington Mews Luxury Residences is a great choice for travellers looking for a comfortable and luxurious stay with the space and privacy of a residence. The rooms are spacious, well-maintained, and thoughtfully designed, making them especially convenient for longer stays or family trips.
The service is warm and attentive, and the overall experience has the premium feel you would expect from Taj. The property also offers a peaceful atmosphere while still being well suited for exploring...
Taj Wellington Mews Luxury Residences is a great choice for travellers looking for a comfortable and luxurious stay with the space and privacy of a residence. The rooms are spacious, well-maintained, and thoughtfully designed, making them especially convenient for longer stays or family trips.
The service is warm and attentive, and the overall experience has the premium feel you would expect from Taj. The property also offers a peaceful atmosphere while still being well suited for exploring...
Excellent hotel but not impressed that they charge for wifi and have a complex registration procedure requiring you to set a password just to access wifi !
Excellent hotel but not impressed that they charge for wifi and have a complex registration procedure requiring you to set a password just to access wifi !
Anonymous traveller
Reviewed January 10, 2016Reviewed January 10, 2016
Top class service at a world class hotel, there is nothing to dislike about this fabulous hotel. Thank you to all the staff at the Taj Mahal Palace Mumbai for making this trip so memorable.
Top class service at a world class hotel, there is nothing to dislike about this fabulous hotel. Thank you to all the staff at the Taj Mahal Palace Mumbai for making this trip so memorable.
I loved the hotel, it's facilities and in general the excellent customer service. Breakfast and dinner buffets are acceptable but it could be better, few options and not really variety.
I loved the hotel, it's facilities and in general the excellent customer service. Breakfast and dinner buffets are acceptable but it could be better, few options and not really variety.
Best accommodation
At the entrance the manager i guess who is handeling front desk booking counter “Shree Mhatre” fantastic guy very polite nd corporative as well..
Best accommodation
At the entrance the manager i guess who is handeling front desk booking counter “Shree Mhatre” fantastic guy very polite nd corporative as well..
Check in was very smooth and efficient, and
had a early check in which was very
convenient. All the staff memebers were
very helpful and knowledgeable, especially
Prathamesh. He was very helpfully and
courteous. Would recommend.
Check in was very smooth and efficient, and
had a early check in which was very
convenient. All the staff memebers were
very helpful and knowledgeable, especially
Prathamesh. He was very helpfully and
courteous. Would recommend.