Search Hotels Near Hills Shopping Mall, Kuching

"Staff needs to improve customer service quality...."

"Asking for an extra chair or cutlery is difficult, expect to wait over 10 minutes even when the hotel is in lockdown and there arent many guests at all. The cutlery will need to be washed, every time we received the bowls, spoon or forks, it was always dirty. Bottled water not replenished in the ..."

"It maybe the best hotel in this little city of Kuching . I still remember when it commenced the operation in year 1988 , l was still a teenager but only get to stay in this Hotel Hilton at thirty-two years later . Remain excellent !"

"Value for money."

"Stayed in Room 1 & 2 for 2 nights. I would say the room is value for money and worth the amount paid for. Just note that the mattress and pillows are hard and not my preferred choice. Do remember to bring your own toiletries. Location wise, it 5/5. 5 minutes walk to the waterfront, and minutes walk ..."

"Room is clean and well maintained. Staff, from front desk to housekeeping are friendly and helpful. Price is decent. Location is in the city but without the hustle and bustle of traffic...could be the Covid 19...Would certainly recommend friends this place."

"the receptionists (both morning and night shift) are not friendly at all, treating customers like they just wanna quickly get rid of anyone. the one handling me during check in typed in a few things and pass me the remote control and key without even bothering to inform the room number. the night ..."

"nessuna pulizia. rumore fino alle 03 am. personale poco presente e attesa per rientrare in albergo"

"first they give us a room.the washroom was rusty{the shower}is really rust on the floor.the wall is dirty..we complain the young front desk lady say .all the room like that.fell like don't want to work.after we complain the water head is leaking to the cleaning stuff.they finally change us to the ..."