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Overview of Imperial Riverbank Hotel Kuching

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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Laundry
  • Room service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationTun Jugah Shopping Center3 min walk
    Popular LocationHills Shopping Mall6 min walk
    Popular LocationSri Srinivasagar Kaliamman Temple9 min walk
    AirportKuching (KCH-Kuching Intl.)10 min drive
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  • Deluxe Twin Room

    4.3/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Twin Room
  • Superior King Room

    4.8/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior King Room
  • Standard King Room, No Windows

    4.1/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsStandard King Room, No Windows

About this area

Kuching

Located in Kuching, Imperial Riverbank Hotel Kuching is in the city centre. Travellers who have shopping on the agenda can visit The Spring and Vivacity Megamall, while those looking for another kind of activity may want to check out Kuching Waterfront. Sultan Iskandar Planetarium and Golden Anniversary Bridge are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.
Visit our Kuching travel guide
Popular Location

What's nearby

  • Tun Jugah Shopping Center - 3 min walk
  • Hills Shopping Mall - 6 min walk
  • Kuching Waterfront - 8 min walk
  • Sri Srinivasagar Kaliamman Temple - 9 min walk
  • Sarawak State Legislative Assembly - 10 min drive

Getting around

  • AirportKuching (KCH-Kuching Intl.) - 10 min drive

Restaurants

  • Where to eat
  • Riverside Cafe – Café offering local and international cuisine. Serves breakfast, lunch and dinner daily.

About this property

Imperial Riverbank Hotel Kuching

3-star hotel, walk to Kuching Waterfront
A restaurant, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and a reception hall. All 109 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. Complimentary wireless Internet access and room service (during limited hours) are standard, as are LED TVs with satellite channels.
Imperial Riverbank Hotel Kuching offers 109 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. LED televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant
  • Room service available

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese
  • English

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Property is also known as

Imperial Riverbank Hotel
Imperial Riverbank Kuching
Imperial Riverbank
Imperial Riverbank Kuching
Imperial Riverbank Hotel Kuching Hotel
Imperial Riverbank Hotel Kuching Kuching
Imperial Riverbank Hotel Kuching Hotel Kuching

Frequently asked questions

Can I cancel my reservation for free at Imperial Riverbank Hotel Kuching and receive a full refund?
Yes, Imperial Riverbank Hotel Kuching offers free cancellation on select room rates, because flexibility matters! Please refer to Imperial Riverbank Hotel Kuching cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Imperial Riverbank Hotel Kuching?
As of 3 Dec 2020, prices found for a 1-night stay for 2 adults at Imperial Riverbank Hotel Kuching on 17 Dec 2020 start from Rs1,795, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Imperial Riverbank Hotel Kuching pet-friendly?
No, pets are not allowed at this property.
How much is parking at Imperial Riverbank Hotel Kuching?
This hotel doesn't offer parking.
What time is check-in at Imperial Riverbank Hotel Kuching?
Check-in is from 2 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Imperial Riverbank Hotel Kuching?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Imperial Riverbank Hotel Kuching located?
Located in the heart of Kuching, this hotel is within a 10-minute walk of Tun Jugah Shopping Center and Kuching Waterfront. The Spring is 2.3 mi (3.6 km) away.
4.4
Excellent
5 - Excellent
166
4 - Good
140
3 - Okay
23
2 - Poor
5
1 - Terrible
1

4.4/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff Steve went out of his way to make my trip enjoyable happened to be here when the travel restrictions were put in place and staff was very helpful in explaining what was going on
Stayed 4 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Very good hotel.Staff very helpful. Great location on waterfront.Bus and ferry stop immediately adjacent. Good asian choices for breakfast, not so .much western but more than adequate.Some traffic noise depending on room
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
This is a well managed hotel on the waterfront. Staff are great, good location bang on waterfront with bus stop,ferry and mall right outside. Good choice of eateries close by. Highly recommended.
Stayed 1 night in Mar 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and value for money
Stayed 3 nights in Feb 2020

4/5 Good

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast in one of the reason for me in this hotel but quite disappointing for declining in the quality in recent years, even though very limited variety but I satisfied with the taste. Been here since 2018 and occasionally check in here until today. Now, the taste quite poor like they hiring new chef or what, I am not sure. However the room service was magnificent with reasonable price. Moreover, there was also declining in room cleanliness especially in toilet area. I love this hotel, this is one of my favorite place to stay in city center so I do hope that this hotel will improve.
Stayed 2 nights in Feb 2020

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