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Merdeka Palace Hotels & Suites

Photo gallery for Merdeka Palace Hotels & Suites

Featured image
Outdoor pool
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Merdeka Palace Hotels & Suites

Merdeka Palace Hotels & Suites

4 out of 5
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Jalan Tun Abang Haji Openg, Kuching, Sarawak, 93000

Explore the area

  • Popular LocationKuching City Mosque8 min walk
  • Popular LocationTun Jugah Shopping Center16 min walk
  • AirportKuching (KCH-Kuching Intl.)10 min drive
  • Popular LocationSarawak State Legislative Assembly10 min drive

Choose dates to view prices

About this area

Kuching

Located in Kuching, Merdeka Palace Hotels & Suites is in the city centre. Sarawak Museum and Sarawak Islamic Museum are cultural highlights, and travellers looking to shop may want to visit Hills Shopping Mall. Golden Anniversary Bridge and Sultan Iskandar Planetarium are also worth visiting.

What's nearby

  • Sarawak Museum - 2 min walk
  • Plaza Merdeka - 4 min walk
  • Kuching City Mosque - 8 min walk
  • Tun Jugah Shopping Center - 16 min walk
  • Sarawak State Legislative Assembly - 10 min drive

Getting around

  • Kuching (KCH-Kuching Intl.) - 10 min drive

Restaurants

  • Where to eat
  • Aurora Court – Serves breakfast, lunch and dinner.
  • Ristorante Beccari – Restaurant offering Italian cuisine. Serves lunch and dinner.
  • Seattle Coffee & Tea – Serves breakfast, brunch and light fare daily.

About this property

Merdeka Palace Hotels & Suites

4-star hotel near Sarawak Museum
Along with 2 restaurants, this hotel has an outdoor pool and a fitness centre. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 209 shared rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find TVs with satellite channels, and other amenities include rainfall showerheads and coffee makers.
Merdeka Palace Hotels & Suites offers 209 forms of shared accommodation with air conditioning, a safe and free newspapers. Televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. This Kuching hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (MYR 20 per day)

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 20 for adults and MYR 12 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Malay

Business services

  • Business centre
  • Computer station
  • Conference centre
  • A meeting room

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bidet
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 21-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Shared accommodations
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 78.00.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 20 for adults and MYR 12 for children (approximately)
  • Fee for wireless Internet in public areas: MYR 20 per day (rates may vary)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts Visa, Mastercard, American Express, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for full cost of the reservation for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Merdeka Palace
Merdeka Palace Hotels
Merdeka Palace Hotels Kuching
Merdeka Palace Kuching
Merdeka Palace Hotel & Suites Kuching, Sarawak
Merdeka Palace Hotels Hotel Kuching
Merdeka Palace Hotels Hotel
Merdeka Palace Hotels & Suites Hotel
Merdeka Palace Hotels & Suites Kuching
Merdeka Palace Hotels & Suites Hotel Kuching

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 62 out of 281 reviews
5 - Excellent 22%
Rating 4 - Good. 86 out of 281 reviews
4 - Good 31%
Rating 3 - Okay. 65 out of 281 reviews
3 - Okay 23%
Rating 2 - Poor. 41 out of 281 reviews
2 - Poor 15%
Rating 1 - Terrible. 27 out of 281 reviews
1 - Terrible 10%

3.3/5

Cleanliness

3.7/5

Staff & service

3.5/5

Amenities

3.1/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very polite and helpful. During the pandemic restrictions, the staffs are making all efforts to comport the customers. Well done !
Stayed 1 night in Apr 2021

3/5 Okay

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointed to stay at this hotel
not good. couldn't access the wifi. cleanliness so bad. toilet light and the light under the table were not functioning. Car park very dark. No proper sign to show the "in" and "out" of the car park. The furniture and equipment in the room are very old. Window curtains were very dirty and not working. Paid more for what is expected. not worthwhile. will never consider to stay at this hotel again.
Stayed 2 nights in Dec 2020

4/5 Good

Stayed 1 night in Aug 2020

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Spacious with good location and view but moldy
The hotel is spacious with great bones. The view was great and the pool facility nice. But there were moldy shower curtains and moldy spots in the carpet. They clearly have a leak somewhere and just don't fix it. The fridge didn't work and the wifi didn't work. The wifi was very frustrating because we expected to be able to work remotely from the rooms one of the days, but we couldn't even get our phones connected, let alone our computer. Wifi does work in the lobby. The location is perfect, just blocks from the waterfront, with the free museum right next door. For a 3 bedroom, for this price and location, it's fine, just don't count on the wifi, and expect mold. It's too bad because it clearly has the potential for a spectacular hotel.
Stayed 4 nights in Mar 2020