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Outdoor pool
Outdoor pool
Outdoor pool
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Guest reviews

4.1 out of 5 Very good
888 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitiser provided

Map

Explore the area

Popular LocationHills Shopping Mall2 min walk
Popular LocationTun Jugah Shopping Center4 min walk
Popular LocationRiverside Shopping Complex6 min walk
AirportKuching (KCH-Kuching Intl.)10 min drive

Choose dates to view prices

  • Deluxe Room

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room
  • Superior Room

    4.4/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room
  • Superior Room

    4.4/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Room
  • Deluxe Room

    3.8/5 guest room rating

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Room
  • Family Room

    4.2/5 guest room rating

    Room amenities

    • 549 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Single Bunk Bed
    More detailsFamily Room
  • Executive Room

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room
  • Executive Suite

    5/5 guest room rating

    Room amenities

    • 818 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite
  • Executive Room

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsExecutive Room
  • Superior Room, 1 King Bed (Executive Floor)

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed (Executive Floor)

About this area

Kuching

Located in Kuching, Pullman Kuching is in the city centre. Tun Jugah Shopping Center and Riverside Shopping Complex are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Friendship Park. Golden Anniversary Bridge and Sultan Iskandar Planetarium are also worth visiting.

Visit our Kuching travel guide
Map
Popular Location

What's nearby

  • Hills Shopping Mall - 2 min walk
  • Tun Jugah Shopping Center - 4 min walk
  • Tua Pek Kong - 6 min walk
  • Riverside Shopping Complex - 6 min walk
  • Sri Srinivasagar Kaliamman Temple - 6 min walk

Getting around

  • Kuching (KCH-Kuching Intl.) - 10 min drive

Restaurants

  • Where to eat
  • Puzzle – Serves breakfast, lunch and dinner.
  • Nu Er Hong – Serves lunch and dinner.

About this property

Pullman Kuching

4.5-star luxury hotel near Tun Jugah Shopping Center
This hotel features 2 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 389 rooms boast jetted bathtubs, and offer free WiFi and 24-hour room service. Guests will also find satellite TV, minibars and separate bathtubs and showers.
Pullman Kuching offers 389 forms of air-conditioned accommodation with minibars and a safe. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a jetted bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: MYR 52 for adults and MYR 26 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 1 meeting room
  • Business centre
  • Conference space

Outdoors

  • Terrace

Spa

  • 7 treatment rooms
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Separate bathtub and shower

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • In-room massage
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and noon
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 10 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 150.0 per night.
Cots (infant beds) are available for MYR 50.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 52 for adults and MYR 26 for children (approximately)
  • Airport shuttle fee: MYR 95 per vehicle
  • Crib (infant bed) fee: MYR 50.0 per stay
  • Rollaway bed fee: MYR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) and Bureau Veritas (Accor Hotels) guidelines

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Pullman Kuching Hotel
Pullman Kuching
Pullman Kuching Sarawak
Pullman Kuching Hotel Kuching
Pullman Kuching Hotel
Pullman Kuching Kuching
Pullman Kuching Hotel Kuching

Frequently asked questions

Can I cancel my reservation for free at Pullman Kuching and receive a full refund?
Yes, Pullman Kuching offers free cancellation on select room rates, because flexibility matters! Please refer to Pullman Kuching cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Pullman Kuching?
As of 13 Aug 2020, prices found for a 1-night stay for 2 adults at Pullman Kuching on 7 Sep 2020 start from Rs3,459, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pullman Kuching?
This property doesn't offer parking.
What time is check-in at this property?
Check-in is from 3 PM to noon.
What time is check-out at Pullman Kuching?
Checkout is at noon.
Does Pullman Kuching provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport. A fee of MYR 95 per vehicle applies.
Where is this property located?
Located in the heart of Kuching, this luxury hotel is within a 10-minute walk of Tun Jugah Shopping Center and Riverside Shopping Complex. Plaza Merdeka and Kuching Waterfront are also within 15 minutes.

Guest reviews

Overall score and ratings for Pullman Kuching

4.1
Very good
888 reviews
5 - Excellent
341
4 - Good
364
3 - Okay
114
2 - Mediocre
52
1 - Poor
17
4.1
Cleanliness
4.0
Service and Staff
3.9
Amenities
4.0
Property condition
5.0 out of 5 Excellent
    This traveller didn’t leave comments with their review
    Stayed 3 nights in Jul 2020
    1.0 out of 5 Terrible
    • Disliked: Staff & service, amenities, property conditions & facilities

    Asking for an extra chair or cutlery is difficult, expect to wait over 10 minutes even when the hotel is in lockdown and there arent many guests at all. The cutlery will need to be washed, every time we received the bowls, spoon or forks, it was always dirty. Bottled water not replenished in the room and when you go to the lobby to ask for some water, you can also wait for over 10 minutes for the water. Bathroom is outdated and old, needs refurbishment, expect the water for shower to be warm after 15 minutes of turning the tap on.

    Stayed 4 nights in Mar 2020
    4.0 out of 5 Good
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    overall is good, only the location a little bit far from shopping area

    Stayed 2 nights in Mar 2020
    4.0 out of 5 Good
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Very good, bed comfortable, view great especially night time, breakfast ok, good location, pool nice.

    Stayed 5 nights in Mar 2020
    4.0 out of 5 Good
    • Liked: Cleanliness, property conditions & facilities, room comfort
    Excellent room, food sucks real bad!

    The lobby was modernly designed with excellent natural lighting coming from the sun. I wasn’t greeted with a smile as I was checking in,although it would be nice for the front desk to just say good morning or even a hi. The room was gorgeous and super comfortable and very clean. After settling in, I decided to have a light meal or early lunch at the restaurant below (where they serve breakfast), and I ordered a simple Malaysian dish which is their special fried rice. It took almost 1 hour for them to prepare the meal and when it arrived, I would expect it to be breathtakingly delicious, but instead it was the most HORRIBLE food I have ever tasted in a 4-5 star hotel! The rice was cold, hard to chew or even to swallow it! The satay was chewy, and soooooo oily! I had to eat them as I was too tired from the travel to even go out and eat. Even the coffee was horrible! I did not even have their breakfast the next morning, as I don’ t want it to spoil my day. Overall, my stay was comfortable but do not eat anything from their kitchen...better go out and eat out.

    Stayed 1 night in Feb 2020